Front Desk Admin Support
Per diem (as needed)
The Opportunity Alliance is seeking per diem/relief Front Desk Admin Support to be able to jump in and support our 190 Lancaster office location.
The Per Diem Front Desk Admin support position supports the programs and departments within the agency with walk in client reception, phone support and relevant clerical duties and tasks primarily covering for the planned or unplanned absence of the primary admin position due to PTO, Training and sick leave. This position includes reception of a diverse population, supporting a dynamic team through clerical tasks and efficient communication. The position is responsible for ensuring clients coming into the location are directed or triaged to the appropriate agency programs, partners and community members to address the need or inquiry for services. The position supports referral applications, manages incoming and outgoing mail, provides phone service support, provides general administrative/clerical support and or special work projects to ensure operations are not negatively impacted by staff vacancy.
This position is a per diem position covering both part-time and full-time vacancies and works collaboratively within departments and programs across the agency as needed.
Schedule: Per Diem (as needed); there is no set schedule and hours cannot be guaranteed
Location: Onsite in Portland, ME
Qualifications:
- High School diploma or equivalent required.
- Knowledge of computer programs including but not limited to Microsoft office suite required, excellent customer service skills required, basic office management and administrative skills required.
- 3-5 years’ administrative support or reception experience in a busy office with multiple demands and client/program interactions preferred.be able to successfully pass a criminal background, child protective service check & sex offender check.
- Must not be on the state or federal suspension and disbarment list.
- Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and frequently lift and carry small children or material weighing up to 25 pounds.
- Driving may be necessary to attend meetings and trainings but is not a primarily and essential job responsibility.
Benefits: Our benefits include but are not limited to:
(offered to full-time and part-time employees)
- Generous paid time off accrual
- 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
- Excellent medical benefits at very reasonable cost
- Dental and Vision insurance options
- Agency paid basic life insurance and STD & LTD disability insurances
- 403(b) retirement with a generous agency match (all employees are eligible)
- Tuition Reimbursement – offered once per year through an application process
- The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.
To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits
Who we are…
The Opportunity Alliance is “Helping People Reach for a Brighter Future”.
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.
The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:
- Mental Health & Wellness
- Community Building
- Family & Early Childhood Education
- Economic Resources
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The Opportunity Alliance is an affirmative action / equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.
Please submit a cover letter and resume along with your application.
Thank you!
