COMPANY: Atlantic Housing Foundation, Inc.
TITLE: Associate, Community Engagement
DIRECT SUPERVISOR: Community Manager
About Atlantic Housing Foundation:
Atlantic Housing Foundation, Inc. is a 501(c)3 not-for-profit affordable
housing provider. Founded in 1999, we currently own and operate over 10,000
units of multifamily properties in 6 states and 37 cities. In addition to HUD
HAP and LIHTC properties, Atlantic Housing owns and operates affordable
housing, mixed-income multifamily assets, student housing and senior housing.
The mission of Atlantic Housing Foundation, Inc. is to promote and preserve
quality affordable housing and related services for low and moderate income
families, helping residents improve their lives. We will do this in a manner
that will foster the continuous improvement of our people and our company. We
strive to be a top performing, thoroughly professional and genuinely caring
organization in all that we do. As an organization, we aspire to and believe in
- Making a Difference.
Why Should You Apply?
***$500 Signing
Bonus!!!***
â—You believe in the AHF mission and core values
â—You are the best at what you do
â—You meet the qualifications below
Benefits
Offered:
â—Paid every two weeks
â—Educational
Reimbursement
â—Opportunities for
upward mobility
â—12 Paid Company
Holidays
â—16 hours Learning Time
Off annually
â—32 hours of Volunteer
Time Off annually
â—Competitive Paid Time
Off accrual
â—This role is eligible
for overtime
â—Eligibility for
leasing and renewal commissions
â—Rent discount if
living on-site
â—Multiple health care
insurance plans that cover medical, dental, prescription, vision, employer HSA
contributions, and supplemental health insurance
â—Competitive 401(k)
Program with employer matching contributions
About the Associate, Community Engagement role:
This position reports to the Community Manager functions as
a collaborative team partner to facilitate and implement resident programs. In
addition to below duties, this position primarily builds community partnerships
that bring services to the property and acts as an ambassador of the property
to link residents with needed services.
General Duties:
â—Assist in developing and implementing community
services programming in collaboration with residents, site staff &
management and local community service providers
â—Create relationships with local community service
organizations and government agencies in order to coordinate special
programming to improve the health, wellness and general wellbeing of residents.
â—Effectively and creatively communicate with residents
(such as by newsletter, flyer, bulletin board, door knocking etc.,) to ensure
residents are informed of available resources and programs
â—Coordinate with site team members to ensure staff
attendance at onsite activities
â—Build strong relationships with current and future
members of the community in order to increase resident participation and
involvement
â—Survey community with regards to needs to provide
opportunities for residents in regards to their educational and personal goals
â—Monitor program outcomes and implement evaluation
techniques.
â—Maintaining working knowledge of Fair Housing laws,
rules and regulations concerning apartment leasing and management
â—Assist with general leasing and resident
recertification duties including:
â—Presenting properties and provided amenities in
a positive light to prospective tenants
â—Handling incoming calls
â— Processing resident applications
â—Advertising available properties using a variety
of media and promoting materials
â—Resident retention
â—Assisting the Community Manager/Assistant
Manager
â—Regularly provide and promote AHF Customer
Service brand
â—Entering information into property software
system (currently Yardi)
â—Outreach marketing
â—Other
duties as assigned
Education and experience:
â—High school or equivalent (required)
â—Associate's or Bachelor's degree a plus
â—1+ years of customer service experience
(preferred)
â—Able to form and maintain ongoing professional
relationships with community service organizations, residents and apartment
staff
â—Strong organizational, time management and
project management skills
â—Knowledgeable about the community and local city
and local resources
â—Strong customer service skills and the ability
to relate easily to residents, community organizations and apartment staff
â—Able to maintain confidentiality
â—Previous community engagement, leasing or
resident services experience (preferred)
â—Bilingual in English and Spanish (preferred)
â—Knowledge of Yardi, Microsoft Office, and Google
Workspace (preferred)
Atlantic Housing Foundation, Inc. is an EEO employer - M/F/Vets/Disabled
