Essential
Functions:
Assist participants in developing and executing a personalized
Individual Career Plan that aligns with their individual goals and fosters
self-sufficiency. This includes providing mentorship, identifying immediate and
long-term needs, assessing employability, and recognizing barriers or assets
that impact participants' ability to achieve self-sufficiency. Regular
communication with service providers will be required to assess participant
progress. Offer ongoing counsel and guidance, while maintaining consistent
contact with participants through face-to-face, virtual, or telephonic methods
to support their journey toward career success.
Responsibilities:
This position requires substantial understanding of coaching and mentoring to
effectively support program participants in achieving success. The Career
Navigator will utilize creativity, leadership skills, and strong oral and
written communication abilities to guide participants. They will identify
barriers to success and develop proactive
strategies to overcome them, while also supporting participants in building
essential life skills. The role involves creating and implementing a leadership
development framework to empower participants and promote long-term self-sufficiency.
1.Career
Navigation:
Assist
participants by developing and implementing individualized career plans that
encourage self-sufficiency and personal growth.
Conduct
assessments to determine immediate and long-term needs, employability, and
barriers or assets affecting the participants' success.
Explain
to participants their rights, responsibilities, required actions, and other
available services based on their ability to be successful.
2.Participant
Information Collection and Evaluation:
Collect and evaluate
participant information to determine eligibility for internal and external
program services.
Ensure that all necessary documentation is
accurately collected and reviewed to support participant requests for
assistance.
3.Case
Documentation and Compliance:
•Review
and verify all documentation submitted to support requests for assistance
according to program guidelines.
of 4
•Maintain
case documentation by documenting every case management session with case notes
and recording all supportive services provided.
•Update
participant records (both physical and electronic), and include any relevant
information needed to help participants meet grant requirements.
4.Individualized
Career Planning:
Collaborate with participants
to create an Individualized Career Plan (ICP), identify goals and assess their
needs.
Set
clear goals and outline actionable steps for participants and suggest relevant
development activities that align with their career aspirations.
Regularly
review and adjust career plans to align with evolving participant needs and
goals.
5.Case
Management Activities:
Conduct
essential case management tasks, including assisting participants with job
searches, providing referrals to outside agencies, preparing success stories,
and attending relevant meetings or training sessions.
Travel
as needed to support participants with specific case management needs or site
visits.
Pull and generate reports related to participant progress, case management
activities, and program outcomes. Ensure timely and accurate reporting of data
to maintain compliance with grant requirements.
6.Progress
Monitoring and Support:
•Consistently
monitor participant progress through regular check-ins, phone calls, site
visits, and case management appointments offering feedback and guidance to help
them strengthen specific skills or knowledge areas.
•Act
as a liaison between participants and program partners, ensuring participants
have access to supportive services and resources.
7.Collaboration
with External Agencies:
Work with court system(s) and local, state,
federal, and social services agencies to coordinate program services and ensure
compliance with service mandates.
8.Professional
Development:
•Stay
up to date with relevant job-related rules, statutes, and laws by reading
professional literature, attending workshops, and participating in meetings and
seminars.
•Continuously
enhance career navigation skills and knowledge to improve service delivery to
participants.
of 4
9.Crisis
Management and Reporting:
Keep
the Workforce Manager informed of any unusual or crisis situations that arise,
providing guidance and ensuring proper handling of such events.
Skills and Abilities:
1.Ability
to assess cases accurately and utilize appropriate community resources to
provide effective services to participants.
2.Strong
initiative and independent judgment to work within established procedural
guidelines.
3.Excellent
organizational skills with the ability to set priorities, manage time
efficiently, and complete projects independently to meet critical deadlines.
4.Detail-oriented,
with a focus on maintaining accurate records and files related to work
performed.
5.Must
contribute effectively to the accomplishment of team or program goals,
objectives and activities.
6.Strong
communication skills, including verbal, written, phone, and email
correspondence.
7.Excellent
public relations skills and the ability to work effectively with employees,
participants, and the public.
8.Ability
to establish and maintain positive working relationships with colleagues and
participants.
9.Ability
to read, write, and communicate clearly in English.
10.Flexibility
to work occasional long hours, including weekends, to meet program needs.
11.
Ability to function effectively in a fast-paced work environment, even under
high-stress conditions.
12.Maintain
strict confidentiality of all participants and program-related information.
Requirements:
1.Minimum
of BA or BS degree is required or one -year experience in criminal justice,
social work, employment counseling, placement, human services, or public
administration. Excellent oral and written communication skills.
2.Must
be proficient in operating a computer and have experience with Microsoft Office
(Word, Excel, PowerPoint, Outlook), and other social media applications.
3.Must
provide own transportation.
4.Must
be able to clear OMV check.
5.Must
possess valid operator's license and maintain current vehicle registration,
liability insurance and vehicle inspection.
6.Must
be ambulatory.
Physical/MentaI Demands:
1.Must
be able to tolerate frequent periods of high stress, heavy workload, and
multiple priorities.
2.Must
be able to see, hear, speak, and otherwise communicate effectively.
GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is an EEO Employer - M/F/Disability/Protected Veteran Status
