At Bethanie, we're passionate about creating vibrant communities
where older Western Australians can continue to live independently,
stay connected, and enjoy life on their terms.
We're seeking an experienced Operational Support Manager
- Retirement Living to provide leadership and operational
support across our Retirement Living portfolio. Working closely
with Village Managers, residents and key stakeholders, you'll help
drive operational excellence, continuous improvement, compliance,
and exceptional resident experiences across multiple
communities.
- Reporting to the GM Community Living and Care
- 12 month fixed-term contract position working Monday to
Friday, based at our West Perth office
- This role covers a region from Yanchep to Bunbury so
regular travel is required and a vehicle allowance is
provided
- Flexible working arrangements, including working from
home
- We attend the office (or site) a minimum of three days per
week
What you'll be doing
- Partnering with Village Managers to support day-to-day
operations and service excellence across our villages.
- Driving consistency, governance, compliance and continuous
improvement initiatives across the portfolio.
- Monitoring operational and financial performance and
identifying opportunities to enhance outcomes.
- Leading projects, change initiatives and business
improvement activities.
- Providing coaching, guidance and support to Village
Managers, including operational relief coverage when
required.
About you
You're a collaborative and people-focused leader with experience
managing operations across multi-site or complex service
environments. You enjoy building strong relationships, solving
problems, and supporting teams to achieve great outcomes.
You'll bring:
- Leadership experience within Retirement Living, aged care,
community services, property or a similar customer-focused
environment.
- Strong operational management and continuous improvement
experience.
- Knowledge of governance, compliance and risk management
practices.
- Financial management and business planning capability.
- Excellent stakeholder engagement and communication
skills.
- A current driver's licence and willingness to travel
between Bethanie communities as required.
Why Bethanie?
At Bethanie, you'll be part of an organisation with a long
history of supporting Western Australians to live meaningful and
connected lives. We value people who lead with humility, care with
understanding, make purposeful connections and deliver trusted
service. In return, you'll enjoy:
- A rewarding leadership role with genuine impact.
- A supportive and values-driven culture.
- Opportunities to influence strategy and operational
improvement.
- Professional development and career growth
opportunities.
- Salary packaging and a range of employee benefits to
support your wellbeing.
To Apply
Please click on apply to upload your resume and brief cover
letter before the closing date of 11 September 2026. Our
application process will include a questionnaire to finalise your
application. If you require any further information, please contact
our Talent Acquisition team on recruitment@bethanie.com.au
