Role
Title - Casual
Events and Administration Assistants and Casual Duty Managers – Multiple
postholders needed.
Contract
and Hours
This role is offered as a casual employee
position with multiple opportunities available. Hours are offered by assignment
only, typically with no guaranteed hours. Some hours however are offered each
year to participate in training and to attend team meetings, away days and
celebratory events.
Role
to commence ASAP from Autumn 2026 onwards.
Higher rates of pay may be offered per
assignment, in line with company advisory rates and depending on teams worked
within and responsibilities outlined in any assignment.
Hourly Rates of Pay
Rates of pay for Casual Events and
Administration Assistants
- Standard
rate: Minimum £14.80 gross per hour in line with London
Living Wage.
- Anti-social
hours uplift: £19.00 gross per hour*
Rates
for Casual Duty Managers:
- Standard
rate: £19.80
- Anti-social
hours uplift: £24.00*
*Anti-social
hours for Crafts Council Casual Employees:
In
the delivery of events, the following hours are usually treated as anti‑social
hours:
- Weekdays
& Weekends: after 22.00
- Overnight,
including Early Starts: 22.00 – 07:00
- All
day: Bank Holidays
Location
Crafts Council Office and Gallery is
based on Pentonville Road in Islington, London, with some hybrid / home
working. Some activity may be delivered at other sites. For example, Somerset
House for the delivery of Collect Art Fair.
Join
Us
Crafts
Council is the national charity for craft. We believe craft has the power to
transform lives; enriching everyday experience, inspiring creativity,
strengthening communities and expanding opportunity.
Craft
matters. It connects people to materials, skills, creativity and culture. It
shapes how we live, make and imagine the future.
At Crafts Council, we champion craft and
the people who make it. We support makers at every stage of their journey; from
young people discovering craft for the first time to established makers
building sustainable creative businesses.
Community
sits at the heart of our work.
About
the Role
Crafts
Council has a core team of approximately 30 contracted hours employees who are
supported by a small but brilliant team of casual employees who work across
various projects to deliver specific assignments / briefs as needed.
Casual
employees are often engaged to support the smooth delivery of hires
(commercial) events and other company events and activity, both onsite and in
other settings. For example supporting Collect Art Fair at Somerset House.
Casual
assistants offer administrative support to teams across the organisation and
some casual assistants are trained to become duty managers; providing support
to event delivery and undertaking office and gallery duty management
responsibilities on behalf of our operations lead.
Some
casual assistants deliver some of or all of these elements. We are open to
hearing from anyone interested in any aspect of this role.
Reporting
to
The lead
contact for Casual Events and Administration Assistants is typically our
Gallery Sales and Business Development Manager, alongside other members of
Crafts Council Resources team (Senior People and Resources Manager, Senior
Operations Manager and HR Officer). Supervisors may differ, depending on
assignment.
Working
Closely With
You
will work closely with our resources team as outlined above. Based on specific
assignment requirements, there will be opportunities to work with various
teams, including:
- Executive
/ Leadership
- Development
/ Fundraising
- Communications
- Collection
- Learning
and Participation
- Craft
Ecology including Membership
- Insights
including Salesforce, monitoring, research and evaluation
- Collect
Art Fair
- Finance
Core
Responsibilities
General
As a core part of the role is aimed at
supporting events, all Casual Events & Administration Assistants will:
- Provide
a welcoming, inclusive, and professional experience for all visitors,
guests, clients, and participants
- Assist
with event / activity setup, delivery, and breakdown
- Work
collaboratively with staff, contractors, artists and facilitators
- Liaise
with caterers, suppliers, and external contractors as directed
- Support
event operations including guest registration, and visitor / audience
management and wayfinding
- Monitor
event spaces throughout hires and respond to client requests
- Maintain
high standards of presentation, cleanliness and safety of public and event
spaces
- Assist
with post-event room resets and venue checks
- Follow
health and safety and safeguarding procedures and report any issues or
incidents
- Act as
a Fire Marshall (training will be provided) and support emergency
protocols when required
- Support
the team with administrative and organisational tasks as required
- Represent
the organisation positively and uphold its values at all times.
Duty
Management (Optional Role)
Crafts
Council Duty Managers are responsible for the safe, secure, and efficient
operation of the building, ensuring compliance with health and safety
requirements, supporting staff and visitors, managing emergencies, and
maintaining high standards across all public and office spaces.
Duty
managers fulfil the following responsibilities:
- Building
Opening, Security & Access
- Visitor,
Staff & Facilities Management
- Gallery
& Public Space Management
- Health
& Safety Leadership
- Risk
Management & Safe Working
- Emergency
Response & Evacuation
- Operational
Oversight
Wider
Project Working and Assistance
Casual
Events and Administration Assistants may support other teams in the effective
delivery of their work which could include the following tasks:
- Administrative
and coordination focussed tasks
- Monitoring
and responding to emails
- Data
monitoring and inputting
- Supporting
with project delivery activity including workshops
- Any
other tasks which may be reasonably allocated
Who
We’re Looking For
The
role is a fantastic opportunity for individuals with a passion and commitment
to the arts, including broadening and diversifying engagement in craft and arts
and heritage venues.
You
will gain invaluable experience, skills, and training opportunities across a
range of operational duties whilst working on behalf of a national cultural
organisation.
You
will bring some or all of the following:
- Excellent
organisational and administrative skills
- Hands
on experience of event organising and delivery
- A
commitment to safe working practices and potentially previous experience
of duty management
- A calm,
professional, friendly and solution focussed approach when dealing with
people and priorities
- An
ability to work well as a team player with excellent communication skills
Values
You
will demonstrate alignment with Crafts Council’s values:
- Pioneering – exploring new ideas and
possibilities
- Open – welcoming diverse
perspectives and voices
- Playful – embracing curiosity and creativity
- Active – making things happen
- Collaborative – working together to achieve
more
Other
Across
all of your assignments, you will:
- Always
promote the highest level of customer experience.
- Be
flexible within the broad remit of the assignments offered.
- Champion
our values of being pioneering, open, playful, active and collaborative
- Understand
the importance of equity, diversity and inclusion in the workplace and be
committed to accessibility and social justice
- Work
collaboratively across teams and with external partners
- Contribute
to our organisational impact framework supporting makers of today,
makers of tomorrow and changemakers
- Work
within Crafts Council policies and procedures including Equal
Opportunities, Health and Safety, Safeguarding and GDPR
- Undertake
any duties reasonably required for the role
Job
Description
20260817 Casual Events and Administration Assistants and Duty Manager Call Out Job Description With 2627 recruitment link.pdf
How
to Apply
Please
complete the online application.
As
part of the application process, you will be asked to provide the following
information:
- A copy
of your current CV
- Your
interest in this position and working for us
- Your relevant knowledge, skills and
experience
- Your
interests, qualities and values
- Please
complete of our voluntary anonymised Equal Opportunities Monitoring, either in our
application portal or here.*
* We use this information to monitor and improve how we are doing to attract the best talent that is representative of the UK population, and to help us report our progress to our supporters.
We
will happily accept a recorded statement (video or audio) which can be sent
to [email protected].
Timeline
- Deadline
for applications: 12
noon Wednesday 7th October 2026.
- In
Person or Online interviews:
From week commencing Monday 19th October 2026 if not
before.
- Location:
Online or CC Office, Islington, London
Please
email [email protected],
if you have any questions, or to request information in an alternative format.
Please let us know if you would like to arrange for an informal conversation
prior to making an application.
To
apply for this role, you will be eligible to work in the UK. Any offers of
employment will be subject to securing two satisfactory references and proof of
right to work. We regret that we are not currently a sponsoring organisation.
Equality,
Diversity and Inclusion
As
a small but dedicated team, we are committed to being open, welcoming and
inclusive for all. We aim to support you throughout your time with us and
including during this recruitment process. Please let us know how we can best
support you and we will do our very best to make that happen.
On
joining us we will continue to work with you to ensure your needs are met to
help you thrive at work. You are very welcome to contact our HR team
via [email protected] for
further support and we will always be happy to talk through any questions or
requests you may have.
Discover
more about our equality, diversity and inclusion strategy and plan here.
Discover
more about Crafts Council here.
