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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW ABOUT THE JOB:
As a Payments Architect and Director of Solution Architecture for the Fundraising and Marketing Technology Group (FMTG) you will play a critical role in the development of payment processing systems at the American Red Cross. You will work directly with business units such as Treasury, Consumer Fundraising and Gift Processing to ensure new payment platforms conform to architectural best-practices and ensure that systems are built in a supportable fashion.
The Payments Architect position is a new one, and you will have the ability to define the role and shape the way the Red Cross approaches the design of payment systems. Additionally, as a director at the American Red Cross, you will anchor a team of architects working on a diverse set of fundraising and marketing systems. managing and mentoring high-performing technical professionals and orchestrating efforts across several workstreams.
The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home with a preference work an East Coast schedule to support team and clients. (Core Working Hours 9:00am-5:00pm Eastern)
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
• Design and oversee the implementation of payment systems, ensuring they meet business requirements, industry standards and regulatory compliance.
• Define APIs and design a payments orchestration layer. Work with APIs and systems such as Braintree/Paypal, Chase Paymentech, Apple Pay/GPay, peer-to-peer and contactless payment platforms.
• Ensure the security and compliance of payment systems architecture with relevant policies, regulations, and best practices.
• Direct the work of software engineers and vendors, where appropriate, providing technical leadership and oversight.
• Provide expert guidance on technology trends, emerging tools, and best practices.
• Collaborate with IT and cross-functional teams to integrate technology solutions that enhance operational efficiency and capabilities of fundraising and marketing systems.
• Develop and maintain the department’s technology architecture roadmap, aligning it with the strategic plan and mission.
• Lead the evaluation, selection, and implementation of architectural standards, tools, and processes.
• Review and evaluate project and initiative feasibility and technical approach.
• Manage and mentor a team of architects, fostering a culture of innovation and continuous improvement.
• Manage capacity planning to ensure sufficient, efficient, and effective resourcing for IT services.
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Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units.
Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.
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WHAT YOU NEED TO SUCCEED (required/minimum qualifications):
• Minimum of 10 years of experience in systems architecture or engineering
• 5 years in a direct staff management role.
• Four or more years of experience architecting and building payment processing systems. Must have experience with Braintree/Paypal and/or Cybersource, Chase Paymentech, Apple Pay and GPay. Strong preference given to candidates who have built peer-to-peer solutions or worked with contactless payments.
• Four or more years of experience with Fraud Management technology and PCI standards.
• Three or more years of experience developing applications with object-oriented programing or expertise in a modern scripting language.
• Background in cloud-computing and Data Warehouses, with preference given for work with the Redshift platform.
• Experience working with major CDN networks (Akamai, Cloudflare, etc.) is preferred.
• Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.
• Demonstrated ability to lead and inspire a team in a collaborative environment.
• Commitment to the non-profit sector and its values.
Education: Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.*
* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
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PAY INFORMATION:
The starting annual salary range for this position is $170K - $190K. We do not offer an annual bonus for this role.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
**We will review specific salary information at the time of phone screening based upon your location & experience.**
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.
• Medical, Dental, & Vision Plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with up to 5% Match
• Paid Family Leave
• Employee Assistance Programs
• Disability and Insurance: Short + Long Term
• Service Awards and Recognition
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Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
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