1.Prepare annual program budgets and ensure your department’s financial benchmarks +/- 3% of budget to actual by effectively managing day-to-day operations, driving revenue, and monitoring departmental expenses.
2.Ensuring that the necessary internal and participation communication is taken place to provide positive and consistent member/participant experience.
3.Ensures the necessary systems are monitored and maintained to facility operational excellence such as: Staffing, Enrollment, Registration, Program Design, marketing and communication, and program schedules.
4.Collect, and interpret data so that it enables informed decision-making and ensures the achievement of key performance indicators. Adapts and customizes program portfolio to meet community needs. Optimizes program capacity and enrollment goals.
5.Recruit, hire, train, develop, schedule and direct personnel as needed for aquatics staff.Review and evaluate staff performance. Develop strategies to motivate staff and achieve goals. Ensure staff continual professional development/in-services.
6.Maintain program progress trackers and program quality assessment tools and data collection systems, measuring program impact and outcomes that report on student and program success.
7.Develop and maintain relationships with participant families, parent groups and other organizations/agencies related to assigned programs.
8.Act as the Y advocate for Water Safety in all areas including pool water quality, safety, child abuse prevention, emergency response, etc. Teach Safety Certifications, Child Abuse Prevention Training, and other required training, annually and assist with training new staff during the onboarding process.
9.Ensures daily pool operations, adheres to all state, local and YMCA health and safety regulations, and that accurate records of pool chemical levels and facility maintenance are maintained.
10. Annually reevaluates and updates program goals and objectives as well as develops plans to achieve said goals.
11. Assist in the marketing and distribution of program information. Plans community engagement strategy. This includes collaborating with peers and leaders in and outside the Y.
12. All other duties as directed or required for the overall success of the organization.