1. Understand the “health seeker” mentality, and guide members in their pursuit of improved well-being by engaging, supporting, guiding, involving and providing a broad range of innovative programs, activities and events that meet their interests and needs. Included in this is successful implementation of the YMCA’s GPS program, and utilization of FitPath. Other examples may include group fitness, individual and small group coaching/personal training, and chronic disease prevention.
2. Create an environment where members are welcomed and engaged while using the Wellness Center.
3. Recruit, hire, train, schedule, supervise & evaluate all Wellness Staff, to include Wellness Coaches, Group Fitness Instructors, and Climbing Wall Belayers.
4. Implement and evaluate, wellness, group exercise, and personal training programs that promote membership enrollment and retention. Direct wellness staff to support health and wellness initiatives to achieve retention goals.
5. Collaboratively work with members through the YMCA’s GPS program to provide ongoing coaching, goal setting, and exercise prescription.
6. Actively pursue training, learning opportunities and certifications as they relate to job responsibilities, for self and staff. Monitor applicable certifications (CPR/First Aid/AED, Belay, Group Exercise specific, etc.) for all Wellness Staff.
7. Proactively take the lead in the Wellness Center as far as all areas are concerned (staff development, equipment needs, Health & Wellness programs, appearance of rooms, response to members, broken equipment, and cleanliness).
8. Provide exceptional customer service to all members utilizing the Wellness Center, Climbing Wall, and participating in group fitness classes.
9. Portray exemplary use of Listen First skills to build group relationships, network members and create opportunities for health seekers to connect and build communities with each other. Initiate conversations with members that help encourage, motivate, and assist.
10. Maintain basic knowledge of other program offerings to help serve the needs and interests of members.
11. Assist with inside and outside promotion of wellness programs.
12. Actively support and participate in YMCA functions.
13. Plan and implement healthy living events at the YMCA, to include Healthy Kids Day and bi-annual fitness challenges.
14. Ensure proper implementation of Wellness Center schedules to provide maximum opportunities for member/staff connections.
15. Establish systems for regularly scheduled fitness equipment inspections and preventative maintenance. Coordinate repairs that are beyond the scope of the YMCA’s Facilities Director, in a timely manner, to minimize equipment downtime.
16. Order new equipment for all areas as needed.
17. Review and evaluate Group Fitness program and trends and make recommendations for changes.
18. Meet with and work in collaboration with Group Fitness Instructors to create a quarterly Group Fitness schedule that will incorporate new ideas and group fitness trends that best serve the needs and interests of members.
19. Conduct personal training sessions for members.
20. Schedule yearly inspection for Climbing Wall and equipment.