Job Description:
WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
Position Summary
We are seeking an experienced business-to-business Account Manager. Incumbents will work in the territory to develop and organize new blood drive opportunities with community businesses, churches, schools and other sponsors. Account Managers in this fast-paced role will also work with these organizations to recruit blood donors from their respective networks.
As an Account Manager, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life!
Account Managers receive a base salary plus a monthly incentive for achieving performance and blood collections goals.
Account Manager I - Responsibilities
- Plan and implement effective strategies to recruit, retain and manage sponsor organizations to achieve established blood collection goals
- Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory
- Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement
- Coordinate structure, staffing, schedule and marketing necessary to reach individual drive goals
- Educate and provide ongoing support to sponsors, volunteers and staff on blood drive protocol, how to recruit employee ambassadors, and expectations/requirements for the event
- Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times
The aforementioned responsibilities of the Account Manager describe the general nature and level of work and are not an exhaustive list.
Why the American Red Cross?
We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K.
Qualifications:
- Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience
- One year (minimum) related experience
- Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs
- Excellent oral and written communications skills, including training and presentation skills
- A current, valid driver's license and good driving record
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on FLSA status and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with 5% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
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