- **Program Development & Management: **
- Design, implement, and oversee a diverse range of aquatic programs including swim lessons, fitness classes, lifeguard training, and recreational activities.
- Evaluate and adapt programs based on participant feedback and changing community needs.
- **Staff Supervision & Training: **
- Recruit, train, and manage lifeguards, swim instructors, swim team coaches, and support staff.
- Conduct regular performance evaluations and provide ongoing professional development opportunities to ensure high- quality service.
- **Safety & Compliance: **
- Ensure that all aquatic operations comply with local, state, and federal regulations, including health and safety standards.
- Develop and implement safety protocols and emergency response procedures.
- Monitor water quality and facility conditions to maintain a safe environment for all users.
- **Budgeting & Financial Management: **
- Develop and manage the aquatics budget, including revenue forecasting and expense tracking.
- Identify opportunities for revenue generation through programs, events, and partnerships.
- **Community Engagement: **
- Foster relationships with community organizations, schools, and businesses to promote aquatic programs and events.
- Organize and coordinate special events, competitions, and community outreach initiatives.
- **Facility Management: **
- Collaborate with facility maintenance staff to ensure the aquatic facilities are clean, well-maintained, and fully operational.
- **Customer Service: **
- Provide exceptional customer service to all members and respond effectively to inquiries, concerns, and complaints.
- Promote a welcoming and inclusive atmosphere that encourages participation from all members of the community.