How You Will Make an Impact
-Fosters a culture that builds trust and treats all team members and colleagues with respect; constructively and immediately deals with conflict; gains commitment and provides clarity; holds team members accountable and cultivates peer accountability; and achieves results to meet strategic and operational goals.
-Models inclusive leadership behaviors and embraces all dimensions of diversity -- building strong teams that apply their diverse skills and perspectives to our mission.
-Responsible for hiring, coaching, and managing all direct reports and ensuring alignment with association people practices for all positions within their organizational structure.
-Responsible for successful Strategic Plan metrics, Key Performance Indicators (KPIs), and Objectives and Key Results (OKRs) to meet strategic goals and objectives.
-Implements a goal-based leadership approach (OKR methodology) and ensures the development department is actively working towards supporting organizational level objectives and key results. Conducts Cycle Check-ins and the Annual Check-In with direct reports to ensure progress with OKRs, providing ongoing coaching and feedback, and discuss development opportunities
-Verify that all fitness personnel possess appropriate certifications and maintain up-to-date certification records.
-Supervise timely communication between staff and participants.
-Manage personal training and group sessions for members.
-Develop and execute comprehensive health and wellness programs, focusing on goals such as member retention, program improvement, membership expansion, and revenue growth.
-Innovate and implement creative initiatives to enhance member relations and retention rates.
-Analyze feedback from members, programs, and instructors to continually improve offerings.
-Coordinate program registration and participant engagement efforts.
-Keep up with current training methodologies and wellness trends.
-Conduct regular program audits to ensure adherence to high customer service standards and provide constructive feedback.
-Oversee administrative tasks to maintain operational efficiency.
-Address member and community inquiries and grievances promptly, courteously, and professionally.
-Oversees the fitness budget to achieve monthly revenue targets through the development and execution of strategies aimed at surpassing program participation goals.
-Manages the scheduling of fitness staff hours entails organizing work shifts, assigning schedules based on staff availability and facility needs, and ensuring smooth operations by adjusting staffing as necessary.
-Assist the Executive team in developing strong relationships with donors and co-lead the internal portion of the Annual Campaign fundraiser.
-Build personal and meaningful relationships with the wider community to advance the Y Mission
-Cultivate collaboration with other mission-based organizations.
-Represent the Y vision and voice in the wider community.
-Implement association strategies for promotions and initiatives designed to grow membership.
-Complete all duties as assigned.
Work Location
1000 West Rundberg Lane
About Us
The Greater Austin YMCA is a nonprofit community enterprise with a vision to cultivate thriving communities across Central Texas where every person benefits from an empowered and well-educated childhood, equitable access to opportunities, resulting in an elevated quality of life and the promise of a sustainable future. Founded in 1953 and anchored in three Central Texas counties, the Y has served close to 500,000 people and provided more than $30M in financial assistance and program subsidies over the past 10 years. We operate 8 community centers and Camp Moody along with 6 early childhood education centers, 60 afterschool programs on school campuses in four districts, and 20 summer camps, with 1500 staff team members, 1000 volunteers, and a $47M annual operating budget.
Additional Information:
The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We Take Care of Our People
Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well-being.
Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well-being of our employees.
Retirement Savings Plan: We offer a 12% employer-funded retirement plan upon meeting eligibility, empowering employees to plan for their future.
Paid Time Off: Work-life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave.
Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,000 annually.
Pay Range
$51,000 -$55,000 annual salary, DOE