Operations & Family Programming Development
· Oversees the development, implementation, execution, and evaluation of all family programming association wide, including youth and adult sports, arts & humanities, adaptive programming, and STEAM
· Develops long-range plans for the expansion of family and youth programs and services, consistent with overall Y strategy and objectives; monitor progress related these objectives and exercise appropriate action to ensure their achievement
· Translates Association’s strategic plan into actionable goals for performance and growth, helping to implement association-wide goal setting, operational performance management, and annual operating planning
· Evaluates current systems and procedures for operations management, addressing deficiencies and implementing new procedures when necessary
· Guides the visioning process of program development and provides the leadership that will encourage the development of new programs
· Establishes new program activities, increases participation, and expands programming within the community in accordance with Association/Branch strategic and operating plans
· Develops and maintains relationships and visibility within the community including relationships with local school districts and community organizations
Human Resource Management
· Provides oversight, reviews, and holds Y leadership accountable to critical branch metrics such as financial performance (meeting revenue goals/monitoring of expenses), member engagement/retention, and continuous quality improvement.
· Carries out supervisory responsibilities in accordance with the Association’s policies and applicable laws
· Sets goals and objectives for staff under their supervision; provides staff training and coaching as necessary
· Conducts annual performance reviews and recommends salary adjustments
· Supports the Association in recruitment of diverse staff and volunteers
· Recruits, Interviews, hires, and trains staff in accordance with established Association policies; plans, assigns, and directs work; rewards and disciplines staff; addresses complaints and resolves problems
Fiscal Management
· Manages and monitors the operating budget and annual budget for assigned areas
· Assists staff in identifying and meeting all development needs with action plans built into the next fiscal year budget
· Monitors monthly budget and year-end forecasting
· Maintains systems of financial control including revenues, expenses, and inventories
Financial Development
· Establishes sufficient funding to provide services consistent with established goals
· Leads the branch annual campaign through building relationships, engaging volunteers, and carrying out other assigned fundraising duties
Volunteer and Community Development
· Works with the Branch Board of Advisors to achieve a high degree of understanding of the concept of The Association, and the policies and procedures that govern the organization
· Cultivates and maintains relationships with community leaders and YMCA board members
· Leads and enhances the Y's participation in the community and recruitment of committed volunteers
· Leads, along with the Board Chair, the recruitment, maintenance, and engagement of a productive Branch Board
· Engages volunteers and supports their development
Performs any other functions deemed to be necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids Association
