JOB PURPOSE:
Plan, implement, manage, and administer the full life cycle of key operational processes within Residential Education. Serve as departmental subject matter expert for campus policies and processes that impact the resident fellow, graduate resident assistant and graduate fellow programs, including housing/facilities, building and systems access, events, onboarding and training, and data management.
CORE DUTIES*:
- Independently implement, administer and evaluate day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
- Oversee daily support operations for the Resident Fellow (RF) cohort, including managing RF data, directories, listservs, and affiliate accounts. Coordinate RF recruitment communications and guest cottage reservations. Address sponsorship and access issues (e.g., keys, IDs, mail, meals) with the ResEd Operations team. Prepare and manage RF appointment letters, annual terms, and contractual documents. Maintain and enhance RF intranet content to support training, policies, and documentation in collaboration with the ResEd Administration team.
- Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
- Lead the development of the RF house programs longitudinal data project and support additional RF data-related initiatives as needed.
- Analyze and interpret policies; develop, revise and implement procedures for program or function.
- Act as a subject matter expert on Stanford’s financial and administrative policies related to the RF cohort. Collaborate with the Associate Dean for RF Engagement to interpret policies and support annual RF processes, including recruitment, onboarding, training, and on-campus moves, involving coordination with vendors and VPSA HR.
- Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
- Coordinate the RF Facilities Committee with ResEd, R&DE Housing, and Capital Projects on apartment management and transitions. Manage communications with campus leadership for RF events and collaborate with R&DE partners and vendors to address apartment facilities needs. Maintain key partnerships across ResEd, R&DE, VPSA HR, and the Faculty Club.
- Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences.
- Oversee and execute all RF events, including the annual retreat, monthly meetings, training, and onboarding. Act as the primary contact for RF candidate inquiries and manage the candidate process, including the website, Qualtrics forms, and candidate materials administration.
- May participate in development of budgets, monitor, and approve expenditures. May perform limited forecasting and provide recommendations that determine the budget.
- Monitor and reconcile budgets that support the resident fellow and graduate resident assistant programs.
* Other duties may also be assigned
MINIMUM REQUIREMENTS:
Education & Experience:
Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.
Knowledge, Skills and Abilities:
- Demonstrated ability to prioritize own work and multi-task.
- Demonstrated excellent organizational skills.
- Demonstrated ability to take initiative and ownership of projects.
- Ability to communicate effectively both orally and in writing.
- Ability to routinely and independently exercise sound judgment in making decisions.
- Demonstrated experience working independently and as part of a team.
- Relevant subject matter knowledge.
- Ability to direct the work of others, for jobs requiring supervision.
Certifications and Licenses: None
PHYSICAL REQUIREMENTS*:
- Constantly perform desk-based computer tasks.
- Frequently stand/walk, sitting, grasp lightly/fine manipulation.
- Occasionally use a telephone.
- Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
WORK STANDARDS:
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide.
HOW TO APPLY:
We invite you to apply by clicking on the “Apply for Job” button. To be considered, please submit your résumé and a one-page cover letter along with your online application.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
- Discovery and fun. Stroll through historic sculptures, trails, and museums.
- Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
