Stanford University’s Department of Medicine is seeking a Program Manager for Quality and Wellness (Administrative Services Administrator 2), to lead and administer the Improvement Capability Development Program (ICDP), Quality and Wellness programs under minimal supervision.
The Department of Medicine consists of 15 divisions, both clinical and research, with a total consolidated budget of $550M across all units. Reporting to Dr. Paul Heidenreich, Vice Chair, Quality, this role will function as Lead Administrator for the ICDP, Wellness and Quality Program with an expected budget of $14 million dollars this fiscal year. The administrator will have to manage wellness and quality improvement programs for 14 Divisions, several programs, centers and over 700 Faculty.
The successful candidate will have experience managing team members as well as moving projects along while hitting milestones, staying within scope and budget and working in a matrixed organization.
This is a hybrid role which requires the successful candidate to work from the Stanford Medical school campus 2-3 days per week with the option of working from a non-Stanford work site, such as home, the remaining days of the week.
Duties include:
- Lead the planning and operations for programs or functions that have significant business, regulatory and/or technical challenges requiring subject matter expertise.
- Evaluate programs or functions, policies and procedures. Identify issues and develop alternative solutions which may include changes to programs, policies and procedures.
- Review and analyze trends to advise and develop recommendations to achieve or modify the goals of the program or function.
- Represent the program or function within the department, unit or school. Commit resources and provide information and/or training. Represent the program or function at the university level and/or to external/internal stakeholders and constituencies.
- Manage and contribute to the development of outreach strategy that may include relationship development, communications and compliance.
- May develop and/or oversee budgets; manage finances including monitoring, analyzing, forecasting, and reporting.
- Assess training needs and may develop associated training.
- Will direct and/or supervise staff.
DESIRED QUALIFICATIONS:
- Supervisory experience
- Experience working in an academic setting
- Project management experience
- Experience working in matrixed organization
EDUCATION & EXPERIENCE (REQUIRED):
- Bachelor's degree and five years of relevant experience, or combination of education and relevant experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
- Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines.
- Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
- Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills.
- Demonstrated ability to develop and meet budget goals.
- Demonstrated solid planning and organizational skills.
- Demonstrated experience working independently and as part of a team.
- Excellent interpersonal, written and oral communication skills.
- Strong relevant subject matter knowledge.
- Ability to direct the work of others, for jobs requiring supervision.
CERTIFICATIONS & LICENSES:
PHYSICAL REQUIREMENTS*:
- Constantly perform desk-based computer tasks.
- Frequently stand/walk, sitting, grasp lightly/fine manipulation.
- Occasionally use a telephone.
- Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
WORKING STANDARDS:
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
- Discovery and fun. Stroll through historic sculptures, trails, and museums.
- Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.
