JOB PURPOSE: Plan, implement, manage, and administer the full life cycle of key operational processes within Residential Education. Serve as departmental subject matter expert for campus policies and processes that impact the recruitment, selection, training, engagement, and evaluation of residential student leaders, including housing/facilities, building and systems access, events, training, and data management.
CORE DUTIES*:
- Independently implement, administer and evaluate day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
- Coordinate and oversee the annual selection and training processes for 500 Residential Student Leaders (RAs and ETAs) under the guidance of the Associate Dean for Student Leader Engagement. Serve as the subject matter expert for the Student Affairs Application System (SAAS), managing 1,000 applications and associated data, designing the selection process, maintaining system access, troubleshooting issues, and ensuring accurate data management. Additionally, facilitate the appointment and termination processes for new and departing Residential Student Leaders.
- Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
- Conduct annual reviews and assessments of residential student leader selection and training programs, incorporating feedback from process emails and survey data to improve outcomes. Analyze SAAS selection data and create reports to inform future program planning and funding. Design and administer Qualtrics surveys to support ongoing evaluation and produce actionable insights for program enhancement.
- Analyze and interpret policies; develop, revise and implement procedures for program or function.
- Regularly engage with PAC12 and Ivy universities to share and incorporate student leader selection and training best practices.
- Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
- Coordinate with campus partners to update residential student leader processes, applications, and agreements. Develop and present onboarding, training, and informational materials for ResEd staff, student leaders, and campus partners. Collaborate weekly with campus partners to perform eligibility checks for residential student leaders.
- Process transactions and monitor and reconcile budgets that support the residential student leader programs.
- Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences.
- Manage communication channels, schedules, and inquiries related to residential student leader programs. Coordinate logistics for events such as fairs, appreciation events, and training sessions. Provide support for training conferences and ensure updates to ResEd website pages and communication templates in collaboration with the Communications team.
- May direct staff to perform various tasks and assignments. May also supervise staff.
- Indirectly coach and guide work of Community Coordinator cohort to ensure residential student leader selection tasks are done accurately and in a timely fashion.
MINIMUM REQUIREMENTS:
Education & Experience: Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.
Knowledge, Skills and Abilities:
- Demonstrated ability to prioritize own work and multi-task.
- Demonstrated excellent organizational skills.
- Demonstrated ability to take initiative and ownership of projects.
- Ability to communicate effectively both orally and in writing.
- Ability to routinely and independently exercise sound judgment in making decisions.
- Demonstrated experience working independently and as part of a team.
- Relevant subject matter knowledge.
- Ability to direct the work of others, for jobs requiring supervision.
Certifications and Licenses: None
PHYSICAL REQUIREMENTS*:
- Constantly perform desk-based computer tasks.
- Frequently stand/walk, sitting, grasp lightly/fine manipulation.
- Occasionally use a telephone.
- Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
WORKING CONDITIONS:
- Hybrid, 3 days a week
- Able to work on evenings and weekends, as needed
WORK STANDARDS:
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide.
HOW TO APPLY:
We invite you to apply by clicking on the “Apply for Job” button. To be considered, please submit your résumé and a one-page cover letter along with your online application.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
- Discovery and fun. Stroll through historic sculptures, trails, and museums.
- Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
