This position is represented by SEIU Local 2007 and the collective bargaining agreement between the university and SEIU Local 2007 governs the terms and conditions of employment.
ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:
Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.
Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community.
“Students (Customers) First” is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day.
This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role.
SUMMARY:
Reporting to Housing Area Manager (HAM) or Building Operations Supervisor (BOS), the Lead Custodian will provide a full range of custodial support for Stanford’s Student Housing facilities. S/he will be responsible for cleanliness, organization, overall appearance, and upkeep of an assigned area of student housing buildings according to University and industry standards.
Essential Duties and Responsibilities include the following, and other duties may be assigned:
- Organize and maintain all equipment and chemicals in the custodial closet in a secure, clean, and ready condition for use.
- Understand how to properly prepare, store, and use all chemicals and maintain Safety Data Sheet (SDS) manual on cleaning chemicals.
- Clean a variety of floors and floor coverings.
- Clean, scrub, sweep, pick up, wipe, wash, dust, brush, and polish all common interior/exterior areas including walls, handrails, fixtures, woodwork, ceilings, furniture, light fixtures, appliances, picture frames, mirrors, water fountains, switch covers, and shelving.
- Clean and sanitize bathrooms (private and communal) which include, but are not limited to, showers, tubs, sinks, toilets, and fixtures.
- Clean and sanitize all common areas including, but not limited to, lounge areas, laundry rooms, kitchenettes, and locker areas.
- Clean kitchenette, including removing and relocating dishes from counter to designated area; clean exterior and interior of stove, refrigerator, sink, counter tops, cabinets, and drawers.
- Provide full-service support for summer programs including, but not limited to, cleaning guest rooms, making beds with clean linens, and providing towels for bathroom use.
- Report emergencies, damages, fixtures/furniture losses, and maintenance needs, safety issues, and equipment repairs.
- Clean glass windows and doors.
- Perform a variety of labor related tasks including, but not limited to, moving and setting up furniture for special events; replacing light bulbs, replacing vacuum cleaner bags and belts, picking up and delivering flyers, performing periodic inspections, and various other tasks required in the event of an emergency.
- Perform light maintenance work such as simple painting, replacing washers in faucets, cleaning out and/or plunging drains, and using water removal equipment in the event of flooding.
- Demonstrate cleaning techniques, equipment, and cleaning chemicals to new employees and seasonal temporary employees.
- Responsible for adhering to all safety guidelines and procedures including, but not limited to, wearing safety gear in performing tasks such as safety glasses, gloves, and protective clothing when appropriate.
QUALIFICATIONS:
- A minimum 3+ years’ custodial/janitorial experience required.
- At least one year successful experience leading, directing, and evaluating the workflow of others required.
- High school diploma or general education degree (GED) required.
- Able to understand, speak, read/write, follow direction, and direct the workflow of others in the English language required.
- Above average customer service skills.
- Ability to solicit the cooperation of others with positive outcomes.
- Ability to communicate issues that arise to the direct supervisor or to the designated backup supervisor in their absence.
- Willingness and ability to ascend/descend stairs and/or ladder, push and pull, work above head, bend, stoop, lift, load, reach, and grasp, as well as carry 40 pounds or more.
- Successful ability to respond to rapidly changing priorities.
- Valid CA Driver's License required.
DESIRED REQUIREMENTS:
- Ability to promote diversity, multiculturalism, and inclusion in the execution of role.
- Ability to lead diverse and inclusive work teams toward common vision or goal(s); establishes oneself as an essential team contributor.
- Demonstrates a wide range of people (or soft skills) to build and sustain respectful and collaborative relationships/networks, internal and external to R&DE.
