Program Manager

Reports to

Senior Director of Operations

Who is Persevere?

Persevere is a national nonprofit organization dedicated to empowering justice-involved individuals through innovative workforce development and career preparation support services that give real access to quality employment in the technology industry. Specifically, Persevere provides technology training, career readiness instruction and support, wraparound case management, individualized job-based mentoring, and job placement services for justice-impacted individuals and people who are at risk for justice-involvement.

Founded by and for people with lived experience with criminal justice, corrections, and poverty, Persevere understands the needs of the justice-impacted population as few organizations can, and our work embodies our commitment to reducing racial inequalities throughout all aspects of society and eliminating disproportionate minority contact and disproportionate minority confinement within the criminal justice system. As we have grown and expanded, we have focused on developing and executing strategies that continue to expand our mission of reducing racial disparities and inequalities, both as part of our work, and as well, our organization's practices regarding diversity, equity, and inclusion (DEI).

Real Hope. Valuable Skills. Meaningful Opportunity.

Job Overview

Job Responsibilities

Mission Fulfillment and Expansion

Strategize, develop, implement and maintain program initiatives that support organizational objectives as approved by executive leadership
Write or assist with the writing of program funding proposals to guarantee uninterrupted delivery of services
Build partnerships with relevant employers, community resources, councils, boards, officials, foundations or other in pursuit of funding, employment opportunites or other resources for our programs and clientele
Utilize advisory committees to co-design capacity building opportunities for assigned region
Participate in marketing and public relations efforts to support program growth and development
Increase programmatic and unrestricted funding for assigned region
Secure employment for assigned participants
Reduce recidivism rate for target populations as applicable

Program Management

Demonstrate a thorough understanding of grant or contract expectations, requirements, and restrictions
Direct and manage all work within programs to ensure stated objectives are achieved
Work to keep programs on schedule and functioning smoothly within allocated funds
Ensure all grant and contract metrics are identified, tracked and reported to stakeholders on a timely basis
Develop program assessment protocols for evaluation and improvement
Implement and manage changes and interventions to ensure program goals are achieved
Analyze and communicate program risks to executive leadership
Maintain frequent and transparent communication with the funding agency
Build and maintain relationships with program participants
Maintain an accurate and up to date digital file system for programs with appropriate access for internal stakeholders

Fiscal Management

Work with internal stakeholders to create a program budget
Monitor grant expenditures monthly to ensure that overspending or underspending are corrected before the end of the grant period
Work with internal stakeholders to create budget modifications
Ensure all spending is in compliance with grant or contract terms
Support every expenditure with adequate documentation and ensure internal approvals
Keep receipts, documentation, and monthly financial statements well-organized and accessible

Talent Management

Managing a team with a diverse array of talents and responsibilities
Manage hiring and onboarding of program staff in coordination with Human Resources and respective departments
Communicate expectations on an ongoing basis
Monitor performance and provide feedback early and often, documenting when appropriate
Work with HR to create action plans for training, professional development and to address poor performance
Formally review performance and compensation periodically per HR policy and procedure
Support succession planning by cross training staff
Manage and respond to requests for technical assistance, resources, connections, and guidance.
Serve as a trainer or facilitator when appropriate.

Advancing Racial Equity

Be able to articulate why racial equity matters in our internal and external work
Be able to engage on dynamics of race and racism including through education and training
Support efforts to ensure staff is representative of the population we serve at all levels of the organization

Professional Development and Accountability

Maintain organizational standards of professionalism and performance
Follow policy and procedure
Give and receive feedback in a professional and timely manner
Maintain positivity while managing conflict

Organizational Support

Coordinate with the Education department to ensure effective educational training of program participants that align with Persevere goals and objectives
Support the implementation of new curriculum and delivery methods
Document critical Standard Operating Procedures and Workflows for training and business continuity
Support the organizational decision making model
Work outside of assigned role to support organization-wide initiatives
Other duties as assigned

Qualifications

Bachelor Degree in Business Administration, Operations Management or Human Services or relevant professional experience
Five or more years of management experience, preferably in nonprofit program management
Three or more years working with federal or state grants
Experience managing stakeholders
Exceptional skills in leadership, time management, facilitation and organization
Demonstrated successful financial management
Working knowledge of the justice space
Experience working with the Department of Corrections Education programs highly desirable
Ability to communicate with clients, staff and stakeholders with tact and respect based on a thorough understanding of their needs, goals and challenges
Ability to form relationships and build trust with a diverse group of individuals
Ability to proactively address obstacles and problem solve
Ability to manage a complex workflow
Ability to identify and set priorities and make decisions

We highly value

Passion for and responsibility to the customer/partner
Must be self-starting, hardworking and inquisitive
Leadership through innovation in everything you do
Passion for what you do and being self-reflective to improve
Relentless commitment to win
Personal and corporate integrity

Persevere jobs

NonProfit Program Manager - Hybrid in Florida