Job Title: Receptionist

Location: Nairobi

Industry: NGO

Our client in the NGO sector is seeking a professional, well-presented, and service-oriented Receptionist to be the first point of contact for visitors, partners, and stakeholders while ensuring smooth front office operations.

Key Responsibilities

• Welcome and assist visitors, partners, and staff in a professional and courteous manner.

• Manage the reception area and maintain a clean, organized, and welcoming environment.

• Answer, screen, and direct phone calls and emails promptly.

• Receive, record, and distribute incoming mail, parcels, and official correspondence.

• Schedule meetings, manage meeting room bookings, and provide administrative support.

• Maintain accurate visitor logs and office records.

• Support general office administration and perform other duties as assigned.

Requirements

Requirements

• Bachelor's Degree in Business Administration, Office Management, or a related field.

• Minimum 3 years' experience in a receptionist or front office role, preferably within an NGO or development organization.

• Excellent communication, customer service, and organizational skills.

• Proficient in Microsoft Office.

Application Requirements

Attach the following documents:

• Updated CV

• Academic Certificates

• Professional Certificates

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Receptionist