Description

Nonprofit President/CEO

Industry: Essential community services / Nonprofit
Location: Broward County, Florida (hybrid with ability to work outside the office; community engagement throughout the region)
Schedule: Full-time, minimum 40-hour workweek with flexibility for evenings, weekends, and on-call responsibilities
Compensation: Competitive salary commensurate with experience + generous benefits package (see below)

Summary of Mandatory Qualifications:

Minimum five (5) years of Management experience, including at least three (3) years of Supervisory experience within a community-based or nonprofit organization
Master's degree preferred
Demonstrated success in fundraising, grant writing, public relations, and managing foundation and government grants/contracts
Experience working collaboratively with a large Board of Directors and community stakeholders
Strong financial management experience, including developing and overseeing agency budgets

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About Us

211 Broward is a free, anonymous, 24-hour helpline offering listening support, information, referral, and crisis services. We provide every caller with a place to turn when they need answers to life's challenges - big or small - by connecting them with nearly 2,600 programs and services available in their area. We are a mission-driven nonprofit organization committed to strengthening our community through access, advocacy, and connection to essential services.

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About This Position

We are seeking a visionary, strategic, and community-focused Nonprofit President/CEO to lead 211 Broward. This executive leader will be responsible for the overall day-to-day management of the organization in alignment with policies established by the Board of Directors.

The Nonprofit President/CEO will bring inspirational leadership, operational excellence, and fiscal stewardship to the agency while strengthening partnerships throughout Broward County and South Florida. This role requires a dynamic professional who can oversee helpline operations and program services, expand fundraising efforts, enhance public visibility, and ensure long-term organizational sustainability.

The Nonprofit President/CEO reports directly to the Board of Directors through its Chair and serves as the primary ambassador of the organization within the community.

We think the ideal candidate is someone who:

Is a mission-driven leader with the highest standards of integrity and professionalism
Brings energy, vision, and strategic thinking to guide organizational growth
Builds collaborative partnerships across Broward County and South Florida
Communicates clearly, confidently, and persuasively with diverse audiences
Has strong financial acumen and nonprofit management experience
Demonstrates sound judgment, discretion, and confidentiality
Thrives in both strategic leadership and hands-on operational oversight
Encourages open dialogue, consensus-building, and full Board engagement
Understands and values the diversity of the Broward County community

If you are inspired to lead a respected nonprofit organization and strengthen services that directly impact lives, we encourage you to apply.

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Key Responsibilities

Leadership

Provide professional guidance and strategic recommendations to the Board of Directors regarding objectives, policies, and long-term planning
Ensure the Board receives complete, accurate, and timely reports, including financial, audit, legal, and consultant updates
Develop and strengthen collaborations and partnerships throughout Broward County and the South Florida region
Plan and coordinate Board meetings, ensuring effective materials, accurate minutes, and productive discussions
Encourage full participation and consensus-building among Board members
Maintain professional rapport and regular communication with individual Board members
Keep the Board informed of challenges, progress, and emerging community issues

Fundraising and Public Relations

Develop and implement comprehensive fundraising strategies in consultation with the Board
Lead and execute a comprehensive public relations program
Cultivate and maintain relationships with current and prospective donors and community partners
Oversee publications, press releases, reports, and external communications
Represent the organization at community meetings, civic events, and public forums
Oversee signature events planned by staff and committees
Actively seek speaking engagements and opportunities to advance the organization’s mission
Lead the organization’s government relations and public policy efforts, including advocacy, legislative engagement, and monitoring of relevant local, state, and federal issues

Organizational Management

Implement policies and directives adopted by the Board of Directors
Oversee hiring, training, supervision, evaluation, recognition, and compensation of staff
Direct volunteer utilization and engagement
Ensure appropriate use of professional advisors including auditors, legal counsel, and consultants
Conduct regular staff meetings to establish work plans, set goals, and review progress
Maintain complete and accurate organizational records and safeguard data integrity
Ensure compliance with contractual and funder requirements
Oversee agency property, asset management, maintenance, and security
Develop and manage the administrative and program budgets
Successfully complete the 211 Broward Helpline training program

Grants and Community Initiatives

Maintain awareness of Broward County community needs related to the agency’s mission
Communicate grant-making processes and procedures to the public and stakeholders
Administer grant-making functions under the direction of the Board
Proactively pursue partnerships with private and corporate foundations
Seek and manage grants, contracts, charitable gifts, and bequests to support operational and emerging community needs

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Requirements

Five (5) years of management experience and three (3) years of supervisory experience required
Master's degree preferred
Demonstrated experience developing and implementing fundraising and public relations programs
Experience working with a large Board of Directors
Strong grant-writing and grant management experience
Experience managing foundation and government grants and contracts
Experience developing and managing agency budgets
Knowledge of nonprofit accounting and financial practices
Knowledge of human resource laws and practices
Knowledge of strategic and program planning and evaluation processes
Knowledge of available community resources in Broward County
Demonstrated computer proficiency
Ability to maintain confidentiality of agency and client information
Ability to complete accurate reports in accordance with agency and funder guidelines
Strong organizational skills and ability to maximize time and coordinate resources
Professional demeanor and presentation at all times
Ability to transport oneself for agency business
Successful completion of background investigation and substance abuse testing

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Benefits

We are pleased to offer the following:

Competitive annual salary (commensurate with experience) to be discussed early on with qualified applicants
Hybrid work environment with flexibility to work some hours outside the office
100% paid individual benefits package including medical, vision, and dental insurance
Group plans for family members available for purchase
403(b) retirement plan with potential for variable annual employer contribution

Generous Leave policy to include:

Paid Time Off (PTO) available to use after three (3) full-time working months
Accrues at 8.00 hours per pay period (up to 16 days per year)
Sick Leave available starting with the first pay period
Accrues at 1.85 hours per pay period (up to 6 days per year)
Nine (9) paid holidays annually

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Our Commitment to Inclusion

We are committed to building a workplace that reflects the communities we serve. We value a broad range of perspectives, experiences, and skills, and believe they strengthen our organization and our impact. We encourage all qualified candidates to consider how their background aligns with this opportunity.

Build a challenging and rewarding career with us. We look forward to your application.

211 Broward jobs

Nonprofit President/CEO