Now Hiring: Guest Navigator – Be the First Friendly Face for Survivors!<\/span> <\/span> <\/span>
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Are you a people person with a heart for social justice? Do you thrive in fast -paced environments where every day is different? If so, we want you to join our team as a <\/span>Guest Navigator<\/span> at our mission -driven nonprofit in Denver, Colorado!<\/span>
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What We Do<\/span> <\/span> <\/span>
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We’re a survivor -centered, trauma -informed collaborative that brings together agencies and community partners under one roof to provide life -changing support for individuals and families impacted by intimate partner abuse. And we need <\/span>you<\/span> to be the welcoming, organized, and compassionate first point of contact for those seeking help.<\/span>
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What You’ll Do<\/span> <\/span> <\/span>
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As our <\/span>Guest Navigator<\/span>, you’ll be the go -to person at the front desk, helping survivors connect with the resources they need while ensuring a safe and supportive environment. You’ll:<\/span>
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Greet every visitor with warmth and compassion, making sure they feel safe and supported.<\/span>
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Coordinate with partner organizations to match guests with the right services.<\/span>
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Use trauma -informed communication to help individuals in crisis navigate their next steps.<\/span>
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Manage front desk operations, answer calls, and schedule intake appointments.<\/span>
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Keep things running smoothly—whether it’s organizing the waiting area, handling mail, or making sure our interview rooms are fully stocked.<\/span>
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Oversee building security protocols to ensure safety for all guests and staff.<\/span>
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Help clients with transportation and assist in coordinating food donations and other resources.<\/span>
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The Details<\/span> <\/span> <\/span>
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Position:<\/span> Guest Navigator<\/span>
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Location:<\/span> In -person, Denver, Colorado<\/span>
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Hours:<\/span> 30 -34 hours per week<\/span>
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Classification: <\/span>Non Exempt<\/span>
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Pay:<\/span> $21 - $21.50 per hour<\/span>
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Reports to:<\/span> Director of Advocacy Services<\/span><\/span>
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Requirements<\/h3>
Who You Are<\/span> <\/span> <\/span>
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This role is perfect for someone who’s:<\/span>
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Passionate about supporting survivors<\/span> and committed to social justice.<\/span>
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A great communicator<\/span>, able to provide ethical and informed guidance to individuals in crisis.<\/span>
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Highly organized<\/span>, able to juggle multiple tasks while maintaining a calm and welcoming presence.<\/span>
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A problem -solver<\/span>, quick to think on their feet and handle sensitive situations with care.<\/span>
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Fluent in Spanish<\/span> (strongly preferred) to better serve our diverse community.<\/span>
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What You Bring<\/span> <\/span> <\/span>
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A <\/span>Bachelor’s Degree<\/span> (or equivalent lived/work experience in a related field).<\/span>
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Experience working with diverse communities and individuals who have experienced trauma.<\/span>
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A strong understanding of the impact of oppression and the dynamics of domestic violence.<\/span>
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Dependability, resilience, and the ability to stay focused in a fast -moving environment.<\/span>
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Why You’ll Love This Role<\/span> <\/span> <\/span>
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This is more than a job—it’s a <\/span>mission<\/span>. You’ll play a critical role in creating a safe and supportive environment for survivors while working alongside a passionate, dedicated team. Every day, you’ll make a real impact in people’s lives.<\/span>
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Ready to be the first friendly face for those in need? <\/span>Apply today and help us create a community where survivors are heard, supported, and empowered.<\/span><\/span>
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