Overseeing the daily operations of the Bartlett YMCA.
Job Description
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The Executive Director provides strategic and operational leadership to ensure the delivery of high-quality programs and services that advance the mission of the YMCA of Memphis & The MidSouth and support the Association’s strategic plan. Reporting to the District Vice President of Operations, this position oversees all aspects of the Bartlett YMCA, including a $2.5 million operating budget, 3,700 membership units, and a 55,000-square-foot facility.
Key responsibilities include program and membership development and growth, facility operations, staff and volunteer leadership, financial development, fiscal management, philanthropy and community partnerships including local city government.
Qualifications
● Bachelor's degree in human services, social services, business or equivalent preferred.
● 3 or more years of successful high level operations and management/ leadership experience in a fast-paced environment.
● Ability to direct total operations through volunteer development, supervision of staff, development and monitoring of Branch budget, marketing and public relations, and program development.
● Experience in management and development of volunteer involvement; ability to recruit top community leaders to Center board preferred.
● Prefer knowledge of, and previous experience with, diverse populations.
● Ability to establish and maintain collaborations with community organizations, municipalities, and corporate partners.
● Y Multi-Team or Organizational Leader preferred
Essential Functions
- Operations & Program Leadership - Provides strategic oversight for branch operations and ensures program quality, innovation, and alignment with Association goals while fostering strong community partnerships and meeting direct revenue goals.
- People & Culture Development - Leads, coaches, and develops staff and volunteers to achieve operational excellence and mission impact. Fosters an inclusive culture that supports professional growth, accountability, and continuous improvement across all branch functions.
- Fiscal Management & Accountability - Oversees branch budgeting, forecasting, and financial controls to ensure fiscal responsibility and achievement of revenue and expense targets. Aligns resources to strategic priorities and operational goals of both the Branch and overall Association priorities.
- Philanthropy & Community Engagement - Leads the center’s annual campaign and other philanthropic initiatives, building strong relationships with donors, volunteers, and community partners. Strengthens the branch’s presence and influence within the community.
- Volunteer & Board Development - Partners with the Center Advisory Board and community leaders to cultivate effective volunteer engagement, board recruitment, and governance practices that advance the mission and ensure long-term sustainability.
- Organizational Leadership - Collaborates with Association leadership to implement strategic and operational initiatives, ensuring alignment with organizational standards. Models YMCA values in all actions and decisions to drive mission impact.
- Perform additional duties as assigned to ensure the success of the YMCA and its mission-driven work.
Cause-Driven Leadership Competencies
Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.
Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Serves as a community leader building collaborations based on trust and credibility to advance YMCA mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies and financial controls. Assigns clear accountability and ensures continuous improvement.
Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
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