The Renaissance West Community Initiative (RWCI) HLCDC Life Navigator (HLN) will play an important role in within the Howard Levine
Child Development Center operated by Dixon Academy, working to provide SMART goal coaching support to eligible program families
in the Residences and Little Rock communities. The HLN is a full-time grant-funded position.
About Renaissance West Community Initiative
The mission of the Renaissance West Community Initiative is to restore opportunity by building community. RWCI uses a holistic
approach to community revitalization that includes quality mixed-income housing, cradle-to-career education options, and supportive
services and programs.
Located in west Charlotte, the Renaissance campus, which is located on the site of the former Boulevard Homes housing project,
includes 334 mixed-income units. The campus also includes a high-quality child development center and a CMS pre-k – 8 school. RWCI
is responsible for leading the revitalization by ensuring that the children, families, and seniors living at Renaissance are able to reach
their full potential through a comprehensive array of effective programs, services, and supports.
Position Description
The HLCDC Life Navigator will report to the Chief Program Officer and will have the following primary responsibilities:
Maintain and manage determined caseload of eligible families based upon enrollment criteria within the HLCDC
Identify family needs, strengths, and assist families in developing a SMART goal plan to achieve their goals
Develop family-driven solutions to navigate employment and education goals
Use partner resources to support housing stability and any barriers that might have an adverse impact on economic
mobility
Provide effective coaching, monitor/document progress and collect data related to family goal progress and the
effectiveness of the identified solutions
Raise awareness of RWCI resources, partnerships and activities associated with fulfillment of client goals
Refer families to partners with resources to support personal and professional goals, improve family stability, school
readiness, financial management and economic mobility.
Maintain monthly face-to-face contact with participants, and conduct home visits as needed, to coach them on areas of
employment that encompasses education, training, career guidance, and support services that enhance job skills,
productivity, and employability
Build trust with participants by responding timely to calls, written requests, and e-mails from participants, service
providers, and other authorized agencies and representatives to answer questions, and provides information and
assistance as appropriate.
Maintain and document appropriate records in a timely matter set forth by organization standards and/or deadlines in
database system
Collaborate with the RWCI Director of Education Programs, Dixon Academy staff, the Life Navigation team, and others as
directed, to promote the value of parent/school partnerships and the importance of parental participation.
Assist with creating community outreach opportunities, recruitment and strategy planning for engagement
Demonstrate positive relationships with colleagues and partners
Attend community, educational engagement outreach/ events during and after normal business hours and occasional
weekends
Other duties as necessary to move the mission
Qualifications
This is an extraordinary opportunity for an individual with life coaching experience to continue building RWCI's care coordination team. The Ideal candidate will demonstrate the ability to work collaboratively across stakeholder groups to achieve an ambitious set of goals. Bachelor's Degree from an accredited college or university in Social Work, Human Services, Psychology, or other closely related field and two (2) years of progressively responsible life coaching /social work experience and/or community work/case management or closely related responsibilities.
- B.A. in Social Science or Human Services field preferred
- At least 3 years of experience working in community settings
- Flexible schedule in support of meeting with families and attending school and community outreach/events in the evenings
and weekends as needed
- Excellent verbal and written communication skills
- Attention to detail
- Personal qualities of integrity, credibility, and a commitment to and passion for Renaissance West Community Initiative's mission
- Intermediate to advanced technical skills, demonstrated experience and proficiency in using Microsoft 365
- Ability to work in fast-paced environments and in balancing competing priorities
- Experience in a high-performance, collaborative, constructive peer group
- Experience in a complex work environment
- Ability to work collaboratively across all stakeholder groups
No calls, emails, or visits please. For immediate consideration, please formally apply online and provide a resume and cover letter.
The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned.
The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.
