Full-Time | On-Site | Ronald
McDonald House Toronto
The Organization
Since
1981, Ronald McDonald House Toronto has served as a place to call home for
families with seriously ill children undergoing treatment. Ronald McDonald
House Toronto encompasses a House for 81 families in downtown Toronto and seven
Family Rooms in hospitals across the Greater Toronto Area and in Sudbury. The
families we serve come from throughout Ontario, across Canada and around the
world.
We are currently seeking a Manager, Educational
& Recreational Programs to lead our in-house school, seasonal camps,
enrichment programs, and caregiver wellness initiatives. This is a highly
impactful leadership role that ensures children, youth, and caregivers receive
developmentally appropriate, inclusive, and trauma-informed support while
staying at Ronald McDonald House Toronto.
The Role
Reporting to the Chief
Program Officer/School Principal, the Manager is responsible for the design,
implementation, and continuous improvement of educational, recreational, and
caregiver-support programming for families staying at Ronald McDonald House
Toronto. This role oversees the in-house private school, seasonal camps, family
enrichment activities, and caregiver wellness initiatives.
The Manager also develops
and leads specialized staff training to ensure services are mission-aligned and
trauma-informed and supervises all programming personnel.
Please note the position is year-round and the regular working schedule
is Tuesday to Saturday. Hours will vary from 9am-5pm to 10am-6pm depending on
the programming schedule.
Key Responsibilities Include
Program Leadership
- Design,
implement, and evaluate our educational, recreational, and caregiver-support
programs (in-house school, seasonal camps, family activities, parent education
support & wellness initiatives).
- Ensure
programs are trauma-informed, inclusive, developmentally appropriate, and
aligned with Ronald McDonald’s House’s mission.
- Lead annual
program planning and deliver staff professional development around high-quality
family-centered care.
- Maintain
compliance with Ministry of Education and Ontario Camps Association standards.
Staff Leadership & Supervision
- Hire, train,
supervise, and mentor teachers, counsellors, facilitators, program volunteers,
and program staff.
- Oversee
scheduling, coverage, and cross-program coordination.
- Participate
in the rotating on-call schedule.
Program Administration
- Manage
program budgets, resources, and supplies.
- Monitor
outcomes through data collection, analysis, and reporting.
- Prepare
updates for leadership, donors, and regulatory bodies.
- Submit
mandatory Ministry of Education and Ontario Camps’ Association reporting.
- Develop and
maintain program policies, procedures, and safety protocols.
Educational & Behavioral Support
- Ensure
programs accommodate diverse learning, accessibility, and developmental needs.
- Collaborate
with teachers, hospital partners, family services staff, and families to
identify individual learning strengths and needs, provide guidance on available
supports, and assist with transitions between in-house schooling and hometown
schools.
- Provide
leadership during behavioural or emotional challenges using trauma-informed
approaches.
Collaboration & Community Engagement
- Work closely
with internal teams and external partners to ensure coordinated care and a
seamless family experience.
- Engage with
families to assess needs, gather feedback, and promote meaningful participation
in programming.
- Serve as the
primary liaison with external partners such as hometown schools, hospital
social workers and regulatory agencies (e.g. Ministry of Education)
- Arrange and
oversee annual student placements from colleges and universities to ensure
appropriate support in the school/camp
- Represent Ronald
McDonald House Toronto at community, educational, and sector events.
QUALIFICATIONS
Ronald McDonald House Toronto understands
that for any role, it’s possible that no one person will possess all of the
desired qualifications. The following is an outline of the qualifications we
believe are important to bring to the position and/or develop while in the role.
Education
& Experience
- A bachelor’s
degree in Education is a requirement for this position (Master’s degree
preferred).
- Registration
with the Ontario College of Teachers is preferred.
- 3–5 years of
experience in school/camp management, education, or child/family
services, including team leading experience.
- Demonstrated
experience having designed and managed child- and family-centered programs
(camps, programs, curriculums).
- Additional 5
years background/experience as a teacher, department head, camp counsellor, or
program lead/coordinator.
- Strong
experience with classroom management and progressive discipline
procedures.
Knowledge,
Skills & Abilities
- Completion of
satisfactory reference check and a satisfactory Vulnerable Sector Check.
- Solid
leadership and coaching skills with the ability to inspire, mentor, and develop
staff and volunteers.
- Proven
knowledge and understanding of the Ontario Curriculum, Ontario Camp Standards,
and Education Act and its application.
- Proven
knowledge of special education and IEP development implementation process.
- Demonstrated
ability to support individuals and families in crisis with compassion and
professionalism.
- Excellent
interpersonal, decision-making, and problem-solving skills, with the ability to
remain calm and compassionate in high-stress situations.
- Strong
organizational and communication skills, with attention to detail and
follow-through.
- Working
financial acumen and experience managing departmental/project operating
budgets.
- Proficiency
with Microsoft Office Suite and familiarity with data management systems;
ability to leverage technology for operational efficiency.
- CPR and First
Aid certification (or willingness to obtain upon hire).
- Ability to
work flexible hours, including evenings, weekends, and on-call as required.
The successful candidate will need to
undergo a successful reference check, a satisfactory background check and
immunization process as per hospital policies.
What We Offer
At Ronald McDonald
House Toronto, you’re not just taking on a job; you’re becoming part of a
mission that makes a tangible difference every day. As Manager, Educational
& Recreational Programs, you'll play a key role in helping families
feel at home when they need it most. You’ll have the opportunity to work with
compassionate people, enhance your skill set, and contribute to a life-changing
cause.
In addition to
meaningful work that supports families during critical moments, we offer:
- Impact: Your role directly contributes
to the comfort and well-being of families during some of their toughest times.
- Supportive Environment: Access to our Employee & Family Assistance Program, as well as a network of caring colleagues dedicated to making a difference.
- Competitive
total rewards package including a
hiring salary range of $83,000 – 95,000, RRSP contribution, group
health and dental benefits, coverage for mental health, paramedical
services and much more.
- Access
to paid Wellness Days and religious days.
If you're looking to make a difference every day
in the lives of children and families then submit your application today!
This posting is for an active vacancy that
the organization is currently seeking to fill.
We do not use artificial intelligence (AI)
or automated decision-making tools to screen, assess, or select candidates.
Ronald McDonald House Toronto is an Equal
Opportunity Employer.
Ronald McDonald House Toronto is committed
to diversity and inclusiveness in the workplace and as an equal opportunity
employer, we are committed to establishing a qualified workforce that is
reflective of the diverse population and families we support.
We encourage applications from members of
groups that have been historically marginalized, including but not limited to
Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of
colour, people with varying abilities, members of visible minority groups,
LGBTQ2S+, those who identify as women, and other equity-seeking groups.
When contacted for a job opportunity,
please advise the People and Culture team of any accommodation needed in
accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and
the Ontario Human Rights Code to ensure you have access to an equitable
process. We request that you provide your accommodation request as soon as
reasonably practicable. Any information received relating to accommodation will
be addressed confidentially.
Please visit our careers page to see more job opportunities.
