Job Title: Center Operations Coordinator
Location: Ramstein, Germany
Status: Full-time, Non-Exempt
Must be a US Citizen with SOFA sponsorship
Why Join Team USO?
If you�re looking for a career with purpose, impact, and heart, the USO is where you belong. Our mission spans the globe�and so does the pride our team feels every day knowing their work supports America�s service members and their families.
At the USO, you will be part of an exceptional, mission-driven team that believes in working hard, lifting each other up, and having fun along the way. We offer:
- Generous paid time off (including volunteer days and military leave)
- Comprehensive health benefits
- A remarkable 401(k) match
- Training and education reimbursement
- Opportunities to grow your career inside a respected global organization
For us, this isn�t just work. It�s a calling. And we believe you should love what you do and feel proud of why you do it.
A Certified Great Place to Work�
Don�t just take our word for it�our people have spoken. According to the Great Place to Work� 2025�2026 survey:
- 96% feel good about how we support the community
- 94% are proud to tell others they work at the USO
- 92% say their work has special meaning�it�s not �just a job�
- 91% felt welcomed from day one
- Over 88% agree all employees are treated fairly, regardless of race or gender
Make a Difference Every Day
At the USO, we are the Force Behind the Forces�. As a Center Operations Coordinator, you�ll play a key role in creating a welcoming, supportive environment for service members and their families. From greeting guests with a smile to helping plan events and keeping our Centers running smoothly, your work will ensure our troops feel at home�wherever they are in the world.
What You�ll Do
In this role, you�ll be part of a team that keeps our Centers thriving. Your responsibilities will include:
- Be the Face of the Center � Welcome and orient visitors, share information on amenities and programs, and provide excellent customer service and travel support.
- Keep Things Running Smoothly � Assist with daily operations like opening/closing procedures, safety protocols, facility readiness, and inventory management.
- Support Programs & Events � Help plan and deliver engaging programs, activities, and special events both on and off base.
- Bring Our Story to Life � Create flyers, posters, and digital content to promote Center programs. Support social media updates and ensure communications reflect USO brand standards.
- Volunteer Engagement � Assist in coordinating volunteers, track their service, and support their success as part of the USO team.
- Administrative Support � Answer phones and emails, maintain reports and files, and handle light cash-handling responsibilities.
- Team Player � Step in to support colleagues or cover other roles when needed.
What We�re Looking For
We�re seeking someone who is passionate about service, flexible in a fast-moving environment, and excited to contribute to a mission that matters.
Qualifications include:
- High school diploma or equivalent required.
- 0�2 years of experience in customer service, event planning, marketing support, recreation facility operations, or a related role (nonprofit or military community experience is a plus).
- Strong interpersonal and communication skills with a customer-first mindset.
- Organized, reliable, adaptable, and able to manage multiple priorities.
- Comfortable working both independently and as part of a collaborative team.
- Proficiency with Microsoft Office Suite and social media platforms; experience with design tools or desktop publishing is a bonus.
- Ability to exercise sound judgment and handle confidential or culturally sensitive information with professionalism.
- Ability to meet background check, security clearance, and licensing requirements (including driver�s license and, if applicable, passport and foreign driver�s license).
Work Schedule
This is a non-exempt position that requires a flexible schedule, including days, evenings, weekends, and holidays to support Center operations and mission needs.
What Our Team Members Say
�The organization truly cares about its people.�
�I�ve grown so much here. The work is meaningful and the benefits�from PTO to the 401(k) match�are excellent.�
�The impact you feel every day is priceless.�
�We collaborate well and genuinely enjoy working together.�
�The USO�s mission is inspiring. You feel it every day.�
�This is one of the most forward-facing, frontline-serving nonprofits out there.�
Ready to join our team?
Apply today and help us strengthen America�s military service members by keeping them connected to family, home, and country.
