POSITION TITLE: Business Administration Manager
DEPARTMENT: Executive
REPORTS TO: Chief Executive Officer
TYPE: Full Time, Exempt
Salary- $62,262-$66,125
United Way of Greater Charlotte is boldly investing in what if. When Charlotte ranked last in the nation for economic mobility, we challenged that. The reality is, there are bright spots in every community. We partner with more than 120 organizations and convene thousands of volunteers to ensure every child and youth in Charlotte Mecklenburg is prepared for success in school and life. Investing in education and economic mobility is the best way to break the cycle of poverty. Be a part of the effort that inspires hope, expands opportunities, and strengthens our community!
The Business Administration Manager is a strategic partner to organizational leadership, providing operational support that allows executives to focus on high-impact work. This role anticipates leadership needs, manages key systems (Airtable, Andar) and calendar coordination, and helps translate organizational priorities into smooth daily operations.
This position requires both strategic thinking and hands-on execution. The Business Administration Manager looks ahead to streamline workflows, maintain systems that support decision-making, coordinate schedules across the leadership team, and serve as a trusted thought partner on organizational initiatives. Success in this role means understanding the bigger picture while managing the details that keep leadership running effectively.
Responsibilities:
Executive Support & Coordination
- Manage and plan for three executive calendars
- Anticipate executive needs and proactively provide operational support
- Prepare briefing materials, reports, and presentations for executive leadership as needed
- Coordinate cross-departmental initiatives and ensure organizational alignment
- Manage special projects from conception to completion on behalf of leadership
- Serve as trusted partner on confidential and sensitive organizational matters
Strategic Operations
- Develop and optimize systems and procedures to improve workflow efficiency across administrative functions
- Manage administrative budgets and resource allocation, ensuring cost-effectiveness and strategic alignment
- Identify opportunities for operational improvement and lead process optimization initiatives
What You'll Need: Education, Experience, and Skills
- Bachelor's degree in business administration, management, information systems, or related field preferred
- 5-7 years of experience in business operations, executive support, or administrative management
- Strong analytical and problem-solving skills with attention to detail and accuracy
- Excellent project management abilities with capacity to manage multiple concurrent priorities
- Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Experience with database management systems such as Airtable, Salesforce, or similar platforms preferred
- Exceptional written and verbal communication skills with ability to interact at all organizational levels
- Ability to maintain confidentiality and exercise sound judgment on sensitive matters
- Experience in nonprofit sector preferred but not required
United Way of Greater Charlotte is committed to having a workforce that reflects our entire community. United Way opposes racism and oppression in all its forms and believes the nonprofit work environment is enhanced when diverse groups of people with ideas come together to achieve common goals. United Way understands that diverse representation and perspectives are vital to our success. We are dedicated to continuous learning and active participation in diversity initiatives while advocating for equitable opportunities across racial, ethnic, gender, sexual orientation, and socioeconomic backgrounds. We are committed to deepening understanding of historically marginalized communities' experiences, particularly Black, Indigenous, and Latinx groups, to create more inclusive environments
Workplace values
Respect-Treat everyone with dignity, courtesy, and professionalism by listening and appreciating diverse perspectives.
Appreciation-Recognize contributions, support growth, and foster an inclusive sense of belonging.
Authenticity-Be genuine and honest, aligning words and actions to build trust.
Excellence-Deliver high-quality work, seek improvement, and take pride in results.
Empathy-Show compassion and understanding for colleagues' experiences and needs.
Collaboration-Share knowledge, support teammates, and work openly toward shared success.
Benefits:
- Comprehensive benefits include Health, Dental, Vision, 401k Defined Contribution Plan, Paid Holidays and Paid Time-Off.
- United Way of Greater Charlotte is an Equal Opportunity Employer
Committed to Diversity, Equity and Inclusion
We recognize that candidates may not check every box in our requirements list. If you're passionate about ending homelessness, have relevant skills and experience, and are eager to learn, we strongly encourage you to apply. Studies show that people from underrepresented groups often hesitate to apply unless they meet 100% of the qualifications. We value diverse perspectives and believe that your unique combination of skills, experiences, and enthusiasm might be exactly what we need. Our goal is to build a talented, diverse team committed to our mission, so please don't hesitate to submit your application.
No calls, emails, or visits please. For immediate consideration, please formally apply online and provide a resume and cover letter.
The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned. United Way of Greater Charlotte will engage in an interactive process with employees requesting medical or religious accommodations.
The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.
