Associate, Investment Operations

Lido Advisors • Remote • 14h ago

This role supports the day-to-day operations of the Alternative Investments team, with a focus on private fund operations, investor transactions, and data integrity. The position partners closely with fund administrators, custodians, advisors, and internal teams to manage alternative investment activity, maintain accurate fund and client data, and deliver timely communications. In addition to core operational responsibilities, the role contributes to new fund launches, documentation review, and continuous process improvements that enhance efficiency, risk management, and the overall advisor and client experience within the alternative’s platform.

Duties & Responsibilities:

Support daily operations for private investment funds, including trade support, settlement, and reconciliations with custodians and fund administrators
Process investor transactions including subscriptions, redemptions, retitles, transfers, capital calls, and distributions
Serve as a point of contact for fund administrators, advisors, and internal department inquiries, supporting timely communication and coordination across teams
Draft, review, and distribute limited partner communications related to fund performance, portfolio activity, operational developments, and ongoing updates received from fund managers
Review and process alternative investment data for advisors and clients using various tools and systems.
Prepare and distribute investor-facing materials, including marketing materials, pitchbooks, performance updates, quarterly reports, and any other communications
Assist with new fund and product launches, including onboarding new funds, reviewing fund structures, and coordinating communications with LPs, custodians, compliance and internal teams
Review and analyze fund documentation, including PPMs, LPAs, offering memoranda, and ongoing fund disclosures for existing and new funds
Reconcile and validate data across multiple systems and data sources, including CRM platforms, custodians, administrators, and reporting tools
Coordinate fund-related documentation with compliance to meet regulatory requirements and support operational risk controls
Identify process gaps and participate in projects to automate workflows and improve operational efficiency
Proactively identifies risks and opportunities for process improvements by leveraging a strong understanding of how workstreams impact other operational teams and the broader organization.
Maintain and improve alternatives investment data operations workflow procedures
Maintain clear, proactive, and effective communication with third-party service providers to support alignment, accuracy, and timely execution.
Maintain and update standard operating procedures, policies, and internal documentation

Requirements

Private fund experience required, including hands-on exposure to private fund administration
1–3+ years of experience in alternative investments, private fund operations, investor relations, or a related role
Understanding of alternative investment funds, private funds, structure and processes such as capital calls, client/fund onboarding, contributions, redemptions, and investor relations
Previous hands-on exposure to fund related materials and agreements such as 1099, K1s, audit requests, etc.
Degree in Business or investment or related field
Strong communication skills, including written and verbal; Highly organized and proactive
Ability to effectively coordinate and work closely with multiple team members with various backgrounds and skillsets, including internal and external stakeholders
Ability to organize, prioritize, manage multiple tasks and keep team apprised on open items
Experience with Salesforce, Addepar/Orion preferred
Familiarity with Macros, VBA, and SharePoint are highly desired
Familiarity with Excel and Excel functions, formulas, pivot tables

We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other class protected by federal, state or local law. In addition, we do not discriminate against qualified applicants with arrest or conviction records.

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