Job Description
Why Your Role Matters
The Executive Director is a transformative leader committed to driving the successful execution of the organization’s strategic imperatives. In this pivotal role, you will lead your center to deliver a Y experience that is impactful and relevant to the community. You will be responsible for building strong relationships with members, energizing employees and volunteers, inspiring donors, and fostering growth and innovation.
As the key leader, you will ensure high performance across all programs and services, focusing on quality, member engagement, and exceptional customer service. Your inclusive management style will empower your team to leverage their diverse skills and perspectives, creating a collaborative environment that drives results. You will oversee the achievement of strategic plan metrics, manage fiscal responsibilities, and ensure facility standards are met, all while enhancing the Y's reputation within the community.
By engaging with partners, local officials, and community organizations, you will cultivate meaningful relationships that strengthen the Y’s impact. Additionally, you will lead innovative initiatives that address community needs, ensuring the organization remains a vital resource for years to come.
This role offers a unique opportunity to make a lasting difference, and we are looking for a visionary leader who is passionate about transforming lives through the Y's mission.
Essential Functions
How You Will Make an Impact
Performance Achievement & Results
- Ultimately accountable for the team achieving at high levels to ensure a transformative Y Experience and achieve organizational objectives.
- Ensure high-quality programs and excellent customer service.
- Model inclusive management behaviors and embrace all dimensions of diversity – building strong teams that apply their diverse skills and perspectives to our mission.
- Responsible for hiring, coaching, and managing all direct reports and ensuring alignment with the association's people practices for all positions within their organizational structure.
- Lead check-ins with the team to ensure progress with goals, provide ongoing coaching and feedback, and discuss development opportunities.
- Responsible for successful center n metrics, Net-Promoter Scores, and goals.
- Ensure centers are achieving targets and producing meaningful qualitative results.
- Implement a goal-based management approach and ensure the center is actively working towards supporting organizational-level goals.
Membership & Programs
- Design and implement a strategy to drive membership and program enrollment and growth while ensuring a high-quality and transformative Y Experience as demonstrated by net- promoter scores and other experience metrics.
- Ensure implementation of high-quality member engagement strategies and programs to support center and association goals and strategies.
- Oversee plans for the expansion of programs and services, in harmony with the overall YMCA Strategic Plan and goals.
- Stay current and provide updates to leaders, discussing other providers in the service areas along with their offerings, value proposition, and key attributes, developing an action plan on how the Y remains relevant in its programs and services.
Marketing & Community Y Brand
- Build bridges within the community so that all segments of society have access to the Y.
- Effectively communicates community benefit and the Y’s impact for all stakeholders (e.g., staff, volunteers, members, and community leaders), develops positive working and collaborative relationships with other organizations, businesses, and governmental entities.
- Enhance the Y’s reputation in the community by engaging with partners, businesses, school districts, and other non-profit organizations that are invested in strengthening the community.
- Ensure center execution on all aspects of association marketing strategies and campaigns.
Fiscal Management
- Oversee the budgeting process so that resources are devoted to top priorities and strategic objectives.
- Identify growth opportunities, conduct monthly forecasting, and correct financial deficiencies on a timely basis.
- Lead the development of and monthly variance reports reviews, with the team, implementing action plans to stay on plan with the annual budget.
Facility Management
- Ensure the facility and equipment are well-maintained, safe, and clean, following association guidelines and practices.
- Collaborate with the team on regular walkthroughs to support a well-maintained facility.
Community/Board Engagement & Philanthropy
- Enhance the Y’s reputation in the community by engaging with partners, businesses, school districts, and other non-profit organizations that are invested in strengthening the community (e.g., serving on the local chamber, building relationships with local, city, and county officials and representatives).
- Drive the cultivation and implementation of community partnerships for assigned centers and the association.
- Partners with youth development leaders to build strong partnerships with school districts and other educational entities.
- Recruit, develop, and maintain highly effective Boards of Advisors, following the by-laws of the YMCA of Greater Austin.
- Support board chairs in facilitating engaging and productive board meeting experiences. Regularly attend board meetings for assigned centers in accordance with the annual plan.
- Drive successful fund-raising and financial development, working with the Development team and Operations team to meet annual goals.
- Meets with the Operations and the Development Team to ensure the center's progress toward fundraising goal
- Leads strong board/volunteer and staff participation.
Association & Innovation Initiatives
- Lead and model design thinking and social entrepreneurship practices to develop innovative solutions to community needs, community and association-wide opportunities, and challenges.
- Work to master, demonstrate, and coach others in design thinking and social entrepreneurship to establish a strong culture of social innovation.
- Serve as a project team for assigned projects designed to incubate new products, services, and/or improve systems and processes.
- Serve on Association-level impact teams, task forces, and/or committees as needed.
- Other duties as assigned.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
About Us
The Greater Austin YMCA is a dynamic force elevating quality of life in Greater Austin by boldly expanding access for all children, adults, families and seniors in our rapidly growing community. For nearly 75 years, the Greater Austin YMCA has evolved to address each community's greatest needs, touching every phase of life and nurturing happier, healthier people, a stronger community and a better world.
We believe everyone deserves access to high-quality programs that keep our community strong. As a proud 501(c)(3) nonprofit, we provide financial assistance to expand access so community members can learn, grow, and thrive through our early learning academies, fitness and wellness centers, youth programs, workforce development, adult programming, mental health counseling, and more.
Each year, the Y serves nearly 140,000 people across Travis and Hays counties through seven fitness and wellness centers, more than 55 licensed campuses in four school districts, two YMCA Tomorrow Academy™ locations, and Camp Moody, our outdoor Adventure camp.
Globally, the YMCA is one of the oldest and largest youth-serving organizations in the world, united by our commitment to a better future -- for all.
Additional Information:
The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We Take Care of Our People
Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well-being.
- Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well-being of our employees.
- Retirement Savings Plan: We offer a 12% employer-funded retirement plan upon meeting eligibility, empowering employees to plan for their future.
- Paid Time Off: Work-life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave.
- Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,200+ annually.
