CORE RESPONSIBILITIES
Executive Leadership and Strategic Planning:
• Actively partner with the CEO team in providing guidance and oversight regarding programs and operations.
• Offer observations and counsel to the CEO regarding corporate culture, areas of risk, and other issues as appropriate.
• Provide leadership and coaching to management to align functions with the organization’s needs and strategic direction.
• Consult with other departments to coordinate efforts to provide services that meet organizational needs.
• Serve as Corporate Compliance Officer. Monitor relevant laws and regulations, formulate policies and procedures, oversee monitoring practices, secure necessary resources, and maintain accountability for the Compliance Program.
• Compile and analyze data to efficiently manage the quality and cost of services provided as well as plan for new service development. Prepare reports for internal and external sources on a quarterly and annual basis.
• Provide input and analysis of the organization’s budgets, review FTE and financial statements monthly, and advise the Officers’ team of variances.
• Mediate and promote positive relationships between Leadership staff and Executive Management, filling in gaps in communication or understanding as needed to ensure a positive and functional work environment.
• Act as liaison to various Committees of the Wisconsin Masonic Home Board of Directors as directed.
Human Resource Policy and Oversight:
• In collaboration with the Human Resources team, shape and modify the Human Resources strategic direction, department philosophy, and approach.
• Develop, revise, and communicate Human Resources policies and practices, ensuring the organization maintains compliance with all necessary HR related laws and regulations.
• Serve as a guide and mentor to Human Resources staff, ensuring their access to the resources necessary to carry out their roles most effectively.
• Identify and conduct relevant research and data analysis and make recommendations based upon such results.
• Prepare and monitor all Human Resources-related budgets.
Staff Supervision:
• Hire, train, and develop Human Resources staff and maintain accountability for the functions of these positions.
• Schedule, coach, and supervise all departmental staff. Conduct fair, accurate, and timely performance evaluations.
• Initiate, follow through, and document timely, fair, and consistent disciplinary actions for all departmental staff when necessary.
• Comply with labor laws and Human Resources guidance/directives regarding the management of staff.
• Set an exemplary model for staff through professional appearance, treatment of employees and dedication to company goals.
Compensation and Benefits:
• Maintain wage and salary administration, including salary surveys, salary audits, compensation training, establishing salary guidelines, analysis, and resolution of compensation issues.
• Oversee payroll to ensure proper payment of wages and benefits.
• Evaluate positions to ensure internal and external equity and competitiveness.
• Ensure that job descriptions are accurate and up-to-date.
• Oversee the employee performance evaluation and merit increase system and process.
• Administer and manage the 403b retirement savings plan, including enrollments, loans, distributions, census updates, and forfeitures; as well as coordinate all required recordkeeping, filing, investment reviews, plan amendments, and notices.
• Prepare and monitor the employee benefits expense projections, with particular focus on health insurance claims/trends.
• In collaboration with the HR team, develop, recommend, and implement appropriate changes to the employee benefits programs.
Training and Development:
• Provide ongoing input on the organization's strategic planning related to staff training.
• Coordinate and facilitate leadership and management development.
• Consult with Directors to assess, plan, develop, and facilitate organization-wide mandated training.
• Ensure appropriate documentation and tracking of all required training activities.
• Coach managers on process improvement activities, including streamlining processes to improve efficiency.
• Coordinate and oversee the use of all other external training resources.
• Oversee eligibility for the Tuition Reimbursement program and requirements.
• Plan, develop, and implement organizational development initiatives (i.e., organizational climate/culture studies).
Employment/Employee Relations:
• Partner with the HR Manager to create and maintain a strong employment and employee relations philosophy in keeping with the culture and mission.
• Provide oversight and support for recruitment, hiring, onboarding, staff satisfaction surveying, and retention efforts.
• Oversee unemployment compensation. Respond to separation notices, provide information as required, and represent the organization’s interests at hearings.
• Assist with recruitment and selection of administrative and management-level staff.
• Partner with legal counsel regarding complex or high-risk employment matters, policy, or legal developments affecting HR policy or practice.
Safety:
• Direct and monitor the workers’ compensation program. Ensure prompt investigation and follow-through on staff incidents/injuries. Oversee workers’ compensation claims and oversee the transitional return-to-work program.
• Prepare and maintain OSHA 300 logs.
• Co-Chair of the Health and Safety Committee.
• Be familiar with the operation and function of equipment used by department staff. Demonstrate and reinforce proper use.
• Follow safety, security, infection control, and hazardous materials policies and procedures. Advocate resident and personal safety and the protection of Three Pillars property.
Corporate Compliance Officer:
• Oversee the development and implementation of Three Pillars’ Corporate Compliance Program.
• Monitor relevant laws and regulations, formulate policies and procedures, oversee monitoring and investigations, secure necessary resources, and maintain accountability for the Compliance Program.
• Chairperson of the Compliance Committee. Regularly conduct committee meetings.
• Provide a bi-annual report to the Oversight committee and an annual report to the Board of Directors.
• Oversight of annual and as-needed training on Corporate Compliance.
Other Responsibilities:
• Operate within budget guidelines and hold department staff accountable for doing so.
• Make decisions based on information and logical conclusions. Consider alternate courses of action and their consequences before acting.
• Achieve satisfactory performance in all performance evaluation areas.
• Keep current with job standards through in-service training, continuing education, personal and professional development.
• Actively recognize and appropriately respond to customer needs.
• Actively participate and take a leadership role in campus events and initiatives.
• Other duties as assigned by the supervisor.
