Program Coordintor (Casual- evening and weekends)

Ronald McDonald House • Gig • Edmonton, Alberta • 2m ago

AboutRonald McDonald House Alberta

Ronald McDonald House® Alberta supports families who must travel for vital medical treatment for their seriously ill or injured child. Our compassionate Houses in Calgary, Edmonton, Red Deer, and Medicine Hat provide private family suites, warm meals, community support, and a home-away-from-home during incredibly difficult times.Each year, thousands of families from nearly 300 communities across Alberta stay with us—saving millions of dollars in accommodation and meal costs and finding strength in being close to their child and each other.

Why Choose Ronald McDonald House Alberta?

“I love working at Ronald McDonald House Alberta as we ensure our doors are always open, our lights are on and there is always a smiling face waiting for families with a sick or injured child when they arrive at one of our Houses.  We try and think of all the many ways we can support families so they can concentrate on their child.  I love being part of team that makes this possible.” ~ Sarah, Ronald McDonald House Alberta employee since 2019

Explore more employee quotes on ourCareers page.

Your Role

We currently have a casual opportunity as Program Coordinator. The Program Coordinator is instrumental in our In-House volunteer stewardship and is responsible for setting up supplies and volunteers to execute programming for families. The Program Coordinator helps to imagine, implement and evaluate programs to meet the needs of families and children, either directly or through volunteers.

This position is based out of the Edmonton Ronald McDonald House, working primarily evenings and weekends, flexibility is required.

Why This Role Matters

The Program Coordinator plays a vital role in creating moments of comfort, joy, and connection for families navigating some of the hardest days of their lives. By coordinating volunteers, preparing programming, and building a warm, welcoming environment, this role ensures that families staying at Ronald McDonald House Alberta can focus on what matters most—the health and healing of their child. Your work brings relief, normalcy, and community into the House, transforming everyday activities into meaningful experiences that reduce stress, foster belonging, and support overall family well-being. Through thoughtful program delivery and compassionate engagement, you help uphold the mission to strengthen families, remove barriers, and promote healing when children need healthcare.

Key Responsibilities Include:

Work with the Program Supervisor on monthly programming schedules

Work with volunteers to ensure the delivery of scheduled programs

Complete program evaluations & bring suggestions on ways to provide high quality programming to families

Develop and implement goals, objectives and strategies for the volunteer program team that reflect the mission of the organization

Use volunteer resources to support the unique needs of our families, develop and provide a broad range of activities that provide relaxation and fun

Promote and build upon a sense of community within families, within the House and broader community by developing a positive, compassionate, supportive, and engaging environment

Work with the Program Supervisor to creatively provide and prepare special occasions around holidays within a multi-cultural community atmosphere

Collaborate and provide communication and assistance to the other departments to ensure smooth operation and delivery of high-quality family programming

Support Program Supervisor to maintain budget and track expenditures to ensure programs are operating within their allocated budget

Provide orientation and day of assistance & stewardship to all local Home for Dinner groups, Helping Hands groups, and non-department specific local volunteers including shuttle, recreation, rejuvenation & baking

Maintain and order craft or programming supplies as needed

Provide tours of the House

Act as an ambassador of Ronald McDonald House Alberta within the community

Qualifications

High school diploma is mandatory.

Some post-secondary in a relevant human services field is preferred.

Strong interpersonal skills; capable of working with people and families with varied backgrounds.

Experience working in a human service-related field.

Experience working with children and families is an asset.

Comfortable working in a fast-paced environment.

Ability to flexibly complete tasks based on priority, problem solve and use critical thinking skills

Experience in program and volunteer planning and/or coordination

Proven experience in proficiently managing programs with excellent service delivery standards

Strong ability to communicate verbally and written (English is the business language), additional language skills are an asset

A self-starter with demonstrated experience utilizing volunteers to enhance programs and services within a non-profit organization

Strong computer skills with experience working with a database software that may include volunteer or development databases such as VolunteerHub or Raiser’s Edge

Standard First Aid CPR-C and AED certification

Valid Food Safety Certificate

Valid WHMIS Certificate

Ability to work evenings and weekends as needed

Must provide a clear criminal record check

What we Offer

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy:

Comprehensive Compensation & Benefits

Competitive wage

Employee and Family Assistance Program (EFAP)

Growth & Development

Training and development opportunities

Opportunity to participate in crossfunctional committees

Flexibility & Well Being

12 recognized statutory holidays

Financial Wellness

Financial Wellness sessions

Culture & Community

A values-driven culture where people come first

Social events and teambuilding activities

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.

Thank You

We thank all candidates who apply; however, only those selected for interview will be contacted.

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