DescriptionOperations CoordinatorMake an impact through organization, insight, and purpose-driven work!
Are you someone who loves bringing order to information, spotting trends in data, and keeping operations running smoothly? Do you thrive in a role where your organization and attention to detail directly support youth, families, and community programs?
We’re looking for a Operations Coordinator who is passionate about data accuracy, quality improvement, and mission-driven service. In this role, you’ll be the backbone of program reporting and administrative coordination—ensuring compliance, supporting leadership initiatives, and helping turn data into meaningful outcomes.
What You’ll Do
You’ll play a vital role in supporting program excellence by:
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Maintaining logs, databases, client files, and program records
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Collecting, tracking, and organizing outcome data for your assigned Service Area
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Coordinating compliance activities, training records, certifications, billing support, and account reconciliations
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Ensuring adherence to contractual obligations, internal policies, and procedures
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Responding to audit and information requests with accurate and timely data
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Assisting leadership with donation tracking, petty cash reports, and training documentation
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Supporting additional programs and service areas as needed
Your work will directly contribute to quality initiatives, compliance standards, and positive client outcomes.
QualificationsQualifications
Required:
Preferred:
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Bachelor’s degree
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One (1) year of experience working with youth and families
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Background or coursework in education, social work, or psychology
Additional Qualifications:
Work Environment & Schedule
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Professional office setting with standard office equipment
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Hybrid work model (combination of remote and in-office days)
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Occasional evenings, weekends, or holidays to meet client needs
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Minimal travel required
This position is active and hands-on, requiring standing, walking, bending, and lifting items over 30 pounds as needed.
Why Work with Lighthouse Youth & Family Services:
- Rewarding career - Make a difference in the lives of youth!
- Work for a diverse, seasoned, and well-respected agency with engaged leadership team
- Ability to work remotely for some roles.
- Competitive salary
- Generous Paid Time Off (23 days prorated based on hire date)
- Medical, dental, vision, including company paid life and long-term disability insurance.
- 401k Retirement Plan including company match (up to 6%)
- Tuition Reimbursement and Student Loan Payment Reimbursement ($5,250 per year)
- Department of Education’s Loan Forgiveness Program
- YMCA Discounts, Cell Phone Discounts, Pet Insurance
- Employee Assistance Program
- Engaging Wellness Program
- Paid Employee Leave Options (Parental, Bereavement, Jury Duty)
- Flexible work schedules to meet with clients in morning and/or evening hours for best service delivery.
- Licensure renewal reimbursement
- Ability to obtain internal supervision towards increased licensure.
- Paid training and professional development opportunities.
- Paid assistance with obtaining Trauma-Informed Care Certification.
- Referral Bonus Program
- Lighthouse Swag Store
