About Us
Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members’ financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.
At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.
About the Role
Kitsap Credit Union is hiring a full-time hourly Asset Recovery Specialist to work hybrid out of our East Bremerton location. This position is responsible for the successful return of credit union assets by working directly with members, vendors, internal staff, and attorneys. The Asset Recovery Specialist will review, track, and analyze loans gathering all data to elevate legal liability and financial loss to the credit union.
Quick Facts
Reports to: Accounts Control Manager
Employment Type: Full-time, hourly, non-exempt, hybrid
Salary Range: $32.06 - $38.63/hour depending on experience
Bonus Target: 6% potential incentive of base pay
Working hours: Monday - Friday 7:30 am - 4:30 pm or 8:00 am - 5:00 pm
Grade: 8BC
Industry: Banking
Principal Accountabilities
- Work independently and as a team with repossession and bankruptcy credits. Oversee repossession and bankruptcy status through effective communication, regular reporting, and accurate documentation of all collection efforts.
- Participate in preparing various monthly management reports.
- Complete applicable repossession paperwork ensuring compliance with federal and state repossession and collection laws; this includes keeping up to date on state by state legislation.
- Responsible for directing and managing the transport, maintenance, repair, sale and security of vehicle or other collateral based repossessions; may include filing claims with appropriate party’s insurance.
- Act as the primary insurance claims facilitator for Collateral Protection Insurance (CPI) and ensures pricing of repossessed vehicles is in fair market range.
- Negotiate and make decisions about pay offs, settlements, and modifications with vendors according to Kitsap Credit Union guidelines to minimize KCU loss.
- Initiate and collect all necessary data for legal suits, pending legal action including but not limited to repossession replevin suits, SKIP claims, and bankruptcies.
- Make recommendations based upon bankruptcy intentions/loan documents to determine whether outside legal counsel is required.
- Communicate with attorneys and trustees regarding all facets of bankrupt accounts.
- Prepare and file Proof of Claims, Reaffirmation Agreements, Motion for Relief of Stay, Plan Objections, Plan Confirmations, and Notice of Post-petition Fees.
- Review and work incoming bankruptcy mail and perform bankruptcy account maintenance. Communicate with member’s attorneys in an effort to generate income on secured accounts.
- Receive and audit attorney and vendor invoices for accuracy. Apply bankruptcy payments and liquidation of asset checks to accounts with high degree of accuracy.
- Provide training of new employees and/or department staff and cross training on internal repossession and bankruptcy processes.
Required Qualifications and Education
- High School Diploma or GED.
- 2+ years of Special Credit (i.e., high-risk loans, problem credits) experience.
- 2+ years of progressive collections experience including post charge off, high risk, deficiency balances, and real estate collections.
- Comprehensive knowledge of local, state, and federal regulations surrounding repossession and bankruptcy law.
- Proficient in Microsoft Office applications.
- Persuasive and professional verbal and written communication skills.
- Ability to prioritize responsibilities, multi-task, and perform analysis on accounts.
- Ability to exercise sound judgment and maintain confidentiality.
Supervisory Conditions
This position does not supervise others.
Working Conditions
This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required:
- Must be able to remain in a stationary position for a minimum of 75% of the time.
- Constantly operates a computer and other office productivity machines.
- Occasionally ascends/descends stairs.
- Constantly positions self in work environment.
- The person in this position frequently communicates with peers, supervisors, vendors and employees to exchange accurate information and answer questions.
- Must be able to detect objects at a distance.
- On occasion will move up to 20 pounds of office objects.
- Works in an indoor office environment but expected to attend meetings in buildings that require travel in outdoor weather conditions.
Please note: Kitsap Credit Union does not offer visa sponsorship for this position. Candidates must be legally authorized to work in the United States without current or future sponsorship.
Our Values
Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.
Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.
Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.
Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.
What We Offer
Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family’s lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:
Careers | Kitsap Credit Union (kitsapcu.org)
- Free onsite parking
- Annual time off and sick time accrued
- 11 Paid holidays
- 1 Personal floating day
- Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
- Employee Assistance Program
- Choose from a PPO medical plan or a High Deductible with a Health Savings Account
- 3% KCU funded Safe Harbor Contribution to your 401K
- KCU will match up to 2% of your 401K contributions
- All 401K contributions are 100% vested
- Potential annual incentive in all roles within Kitsap Credit Union
- Tuition reimbursement
- 8 hours of paid volunteer time off
- Discounts on KCU's products and services
- Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee
We believe in the power of belonging – it’s in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.
We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can’t happen without great employees.
****** Employment is contingent upon satisfactory background check. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******
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