ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.
JOB SUMMARY: The Program Manager provides comprehensive management of the Welcome Home Reentry Permanent Supportive Housing Program, ensuring that the program and services are in accord with best practice standards, contract and grant requirements, and agency practices and procedures. The position oversees fiscal, operational, administrative, staff management, and quality practices of the program; seeks and develops outside funding sources; and liaises with external community partners.
SUPERVISORY RESPONSIBILITY: Provides administrative supervision of 3 FTEs.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Manage and oversee the administrative and daily operations of the program in support of overall program goals and objectives.
- Provide staff supervision which includes recruiting, hiring, performance evaluation, training, and professional development; set standards for customer service; conduct regular staff meetings; communicate policies and procedures; and facilitate team dynamics. Oversee and manage volunteer activities on site.
- Manage the shelter emergency management and reporting systems.
- Manage program budget and expenditures to ensure that available funds and resources are used efficiently.
- Work with Director of Housing and Reentry Services, to identify potential donors or sources of funding. Plan and implement outreach strategies with identified donors and funding sources.
- Oversee and maintain quality program practices, ensuring compliance with best practice standards, contract grant requirements, and agency practices and procedures.
EDUCATION and EXPERIENCE:
- Bachelor’s degree in human services or related field.
- 3 years of progressively responsible non-profit experience in program management.
- 3 years of experience working with correction officials and/or is a correctional setting.
- 2 years of supervisory experience.
SKILLS and COMPETENCIES:
- Driving is required. Must have a valid driver’s license and clean driving record.
- Skill in the use of computers, preferably in a PC, Windows-based operating environment.
Benefits Package:
- Robust Professional development and training opportunities
- Medical, prescriptions, dental and vision insurance
- Retirement savings plan with company match
- Company-paid and supplemental life insurance
- Short Term/ Long Term disability
- Group Life Insurance and AD&D
- Other Volunteer Insurance Benefits
- Flexible spending accounts
- Paid vacation, sick and personal leave
- 11 paid holidays
- Tuition reimbursement
- Employee referral bonus program
- Parenting leave
- Pet’s Insurance
Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM
