The Organization:
Since 2011, Dream Centers, a faith-based nonprofit, has provided health and hope to those rebuilding their dreams. Dream Centers includes a Women’s Clinic offering medical care, professional counseling, and a full suite of wrap-around services. Our second program, Mary’s Home, is a multi-year program offering trauma-informed care, life-skills training, education, job development, and positive role modeling in a high-challenge, high-support environment for single-mother families experiencing homelessness. Our newest initiative, Big Dream Early Learning, is an innovative early learning center that helps children from birth to age six bridge the gap between early childhood trauma and the hopeful future they deserve. Our holistic approach is designed to heal from the inside out, empowering women and children to rebuild their dreams and exit homelessness permanently.
The Position:
The Lead Family Advocate is a key leadership role within the Mary’s Home program. This position supervises the Mary’s Home Advocacy Program and ensures that program operations align with Mary’s Home Core Commitments while supporting the overall health and stability of the residential community. The Lead Family Advocate oversees program administration and data management, including intake documentation, program tracking, and reporting from intake through move-in and ongoing participation. This role provides direct advocacy support to mothers by offering guidance, resource coordination, and goal-setting throughout each family’s journey in the program. The Lead Family Advocate also supervises and supports the Family Advocate staff, providing coaching, oversight, and accountability to ensure high-quality advocacy services and consistent program implementation. Strong relational engagement, discipleship, and a commitment to empowering mothers toward stability and independence are essential for success in this role.
Responsibilities:
- Supervise and coach Family Advocates staff, supporting their professional growth and team cohesion
- Oversee the full Advocacy program, participant growth evaluations, child development, housing partnerships, peer leadership, and work skills
- Manage participant data systems; ensure accuracy, compliance, and proper staff training
- Lead quarterly Family Growth Assessments; set goals and track participant progress through each program phase
- Oversee participant intake, admissions coordination, move-in process, and exit decisions in partnership with the Program Director
- Facilitate ongoing staff training with a focus on trauma-informed care best practices
- Assess community health, mental, emotional, physical, and spiritual, and recommend appropriate support
- Manage disciplinary processes for staff and participants; keep Program Director informed
- Participate in strategic planning, program development, and outcome reporting
Qualifications:
- Bachelor's degree in human services or related field (required); Master's in social work (preferred)
- 4+ years in social work, case management, counseling, pastoral leadership, or coaching
- Experience working with homeless, trauma-affected, or domestic violence-impacted populations
- Proficient in office management and reporting software
Character Requirements:
- Active, personal faith in Jesus Christ; ability to sign the Nicene Creed
- Embodies Christ-like care in relationships with staff, participants, and partners
- Practices healthy boundaries, self-care, and seeks support to manage vicarious trauma
- Strong advocate for single mothers and children experiencing homelessness
- Upholds ethical standards with integrity and consistency
- Collaborative, relational, and committed to open communication
Salary & Benefits:
- $58k-$63
- Work hours include 8 am to 5 pm weekdays, on-call phone, occasional evenings, and weekends
- Health, dental, and vision insurance. We cover 80% of the premiums, regardless of family makeup.
- 4 weeks' PTO
- Retirement savings: 1% automatic contribution for all full-time employees, 100% matching employee contribution up to 2% of salary.
- Around 18 paid holidays (including the week between Christmas and New Year's)
- 1 "soul care" day a month
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