About Harvest Hope Food Bank
Embark on a fulfilling journey at Harvest Hope Food Bank, where your talents play a vital role in our mission to end hunger. As the largest hunger-relief organization in South Carolina, serving 20 counties, we annually distribute more than 30 million pounds of food across the Midlands, Pee Dee, and Upstate regions. Our dynamic nonprofit values innovation, collaboration, and diversity, offering a uniquely rewarding experience for employees dedicated to making a meaningful difference in their communities. Together with nearly 400 partner agencies, we work to reduce food insecurity and positively impact lives across the state.
Position Overview
The Philanthropy Officer is responsible for identifying, qualifying, and managing a major gift portfolio with an emphasis on ensuring that as many donors as possible are retained. The Philanthropy Officer will focus on all aspects of relationship management including growing the donor's knowledge of the organization, involvement, and financial support. Duties include, but are not limited to, personal meetings, tours, donor engagement events, and other methods of cultivation. This position will be responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects, including unrestricted, restricted, and capital projects. The Philanthropy Officer will also promote planned giving opportunities with their portfolio
Essential Duties and Responsibilities
- Manages a portfolio of 125 individual donors.
- Qualifies identified prospective and current donors.
- Creates individual goals for each person in their portfolio based on the donor's history of giving and the gift officer's knowledge of the donor's giving potential.
- Creates a plan with a timeline for each donor in their portfolio that is based on principles of donor-driven relationship building.
- Executes individual donor plans such that individuals in the portfolio are retained and/or upgraded in the annual giving.
- Creates offers, proposals, and asks that will provide opportunities for donor retention and upgrade based on personal interests and passion for specific aspects of the mission.
- Works with Director of Philanthropy to create reports as required to accurately reflect portfolio activity and performance.
- Meets established fundraising goals to support organizational needs.
- Performs ongoing statistical analysis and revenue benchmarking to evaluate overall growth and performance in the focus area.
- Engages portfolio and non-portfolio donors in conversations regarding planned giving when appropriate.
- Actively manages the day-to-day relationships with donors and prospects through various activities including meetings, phone calls, letters, reports, emails, timely responses to donor inquiries and acknowledgements of gifts.
- Log contact reports to the donor database(s).
- Passionately represents Harvest Hope Food Bank's mission, programs, and message with stakeholders and actively networks within the community to activate support behind our mission.
- Performs other major donor/development activities as may be required (i.e., tours, public speaking, or spokesperson activities).
- Serves as a community ambassador/spokesperson as needed.
- Will have a fund development cash metric established by the Director of Philanthropy.
HHFB Team Member Accountabilities
- Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
- Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
- Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
- Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
- Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.
Position Requirements
- Bachelor's Degree in Communications, Business Administration, or related study.
- Three or more years of experience working in nonprofit development or other related field.
- Demonstrated experience in cultivating and soliciting prospects capable of five and six-figure gifts.
- Self-starter, strong organizational skills, and attention to detail.
- Proficient in Microsoft Office Suite.
- Excellent communications, interpersonal and customer service skills; comfortable with public speaking.
- Ability to work independently and as part of a team.
- Must be able to clearly articulate HHFB's mission.
- Ability to relate effectively and professionally with other staff, volunteers, agency representatives and the public.
SOME OF THE VAST REWARDS OF WORKING HERE
As we work to eliminate hunger throughout, we state, we also work to care for our team's professional and personal growth and well-being.
- Full support and career development resources to expand your skills, enhance your expertise and maximize your potential along your career journey.
- A diverse and inclusive community of belonging, where teammates empower each other.
- Generous Total Rewards Plan - comprising health, finance, and wealth work/life balance.
- 13 Paid Holidays
- Paid Annual Leave - the longer you work here, the more you earn.
Physical Requirements and Working Conditions
This position operates primarily in an office setting within a branch location and requires extended periods of sitting, computer use, and meetings. Occasional time in warehouse environments with forklift traffic and varying temperatures may be required. Limited daytime travel and occasional work outside of normal business hours may be necessary.
Harvest Hope Food Bank is an equal opportunity employer. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.