Position Summary<\/span><\/b>
<\/p>
The
Operations and HR Coordinator will play a pivotal role in supporting GDN's
operational efficiency and effectiveness by ensuring the smooth running of
day -to -day operations and strengthening coordination across the programme,
administration, and finance teams.<\/span>
<\/div>
<\/div>
<\/div>Scope of Work<\/span><\/b>
<\/p>
Administrative Coordination<\/span><\/b>
<\/p>
In
addition to managing day -to -day administrative operations, the role will be
responsible for supporting the continued strengthening of GDN's administrative
systems and executive office functions during a period of organisational growth
and increasing operational complexity.<\/span>
<\/p>
Manage day -to -day administrative operations, including
correspondence, document management, records maintenance, filing systems,
and office administration.<\/span>
<\/li>Coordinate and maintain the President's calendar, including
meetings, missions, conferences, appointments, and key organisational
deadlines.<\/span>
<\/li>Prepare meeting agendas, briefing notes, presentations, reports,
talking points, correspondence, and follow -up actions for management and
governance meetings.<\/span>
<\/li>Maintain central records of organisational policies, procedures,
contracts, agreements, Board documents, and institutional archives.<\/span>
<\/li>Coordinate logistics for meetings, workshops, missions, and
high -level stakeholder engagements, ensuring timely preparation of all
supporting documentation.<\/span>
<\/li>Serve as the focal point for administrative coordination across
teams, ensuring timely flow of information and resolution of operational
issues.<\/span>
<\/li><\/ul>
<\/div>Operational Efficiency and
Organisational Coordination<\/span><\/b>
<\/p>
A key priority for this role will be to
strengthen organisational coordination, accountability, and follow -up systems
across GDN's global operations, ensuring that institutional priorities are
effectively tracked and delivered.<\/span>
<\/p>
Track deliverables, deadlines, and commitments for the operations
team and proactively follow up to ensure timely completion and
accountability.<\/span>
<\/li>Monitor implementation of management decisions and strategic
priorities, escalating delays, risks, and bottlenecks to senior management
where required.<\/span>
<\/li>Support procurement, vendor management, contract
administration, and operational expenditures, ensuring compliance with
organisational procedures.<\/span>
<\/li>Maintain
oversight of operational timelines and organisational commitments, ensuring key
milestones are achieved on schedule<\/span><\/span>
<\/li>Identify process inefficiencies and develop
practical systems, trackers, and workflow improvements to strengthen
organisational effectiveness.<\/span><\/span><\/span>
<\/li><\/ul>
<\/p>
Human Resources Administration<\/span><\/b>
<\/div>The
role will play an important part in strengthening HR administration, workforce
planning, and employee lifecycle management across multiple jurisdictions and
employment arrangements.<\/span>
<\/p>
Coordinate recruitment processes, including vacancy announcements, scheduling
interviews, managing candidate communications, and maintaining recruitment
records.<\/span>
<\/li>Administer onboarding and offboarding processes, including
employment documentation, induction schedules, system access and exit
procedures.<\/span>
<\/li>Maintain and monitor all employee contracts, contract amendments,
consultant agreements, and personnel records.<\/span>
<\/li>Track probation periods, contract expiry dates, performance review
schedules, leave balances, and other HR deadlines, ensuring timely action
by line managers.<\/span>
<\/li>Coordinate with payroll providers, HR platforms, and external
service providers to support employee administration and contract
management.<\/span>
<\/li>Monitor compliance with internal HR policies, employment
regulations, and organisational procedures across different jurisdictions.<\/span>
<\/li>Maintain confidential employee records and HR databases, ensuring
accuracy, completeness, and compliance with data protection requirements.<\/span>
<\/li><\/ul>
<\/div>Data Integrity, Knowledge
Management, and Reporting<\/span><\/b>
<\/p>
A
major focus of this role will be supporting GDN's transition towards more
integrated organisational systems, improved institutional memory, and stronger
data -driven management practices.<\/span>
<\/p>
Establish <\/span>and<\/span> manage a central digital
repository for organisational documents, contracts, policies,<\/span> reports, governance records, and institutional
knowledge.<\/span>
<\/li>Maintain accurate databases of partners, consultants, grantees,
service providers, donors, and key organisational stakeholders.<\/span>
<\/li>Ensure operational data is systematically collected, validated,
stored, and accessible for decision -making, reporting, and institutional
learning.<\/span>
<\/li>Support knowledge management initiatives by documenting processes,
lessons learned, best practices, and institutional memory.<\/span>
<\/li><\/ul>
<\/div>
<\/div>Qualifications and Skills<\/span><\/b>
<\/div>Education: Bachelor’s degree in Business Administration,
Management, or a related field is preferred.<\/span>
<\/span><\/li>Experience: Minimum of ten (10) years of experience in an
administrative or operational role.<\/span>
<\/span><\/li>Time Management: Capable of managing multiple priorities
and deadlines. Excellent organisational, coordination and multitasking
abilities.<\/span>
<\/span><\/li>English Proficiency: strong written and verbal
communication skills.<\/span>
<\/span><\/li>Proficiency in Microsoft Office Suite (Word, Excel,
PowerPoint) and other relevant software.<\/span>
<\/span><\/li>Initiative: Proactive approach to identifying and
addressing operational needs. Detail -oriented with strong problem -solving
skills.<\/span>
<\/span><\/li>Interpersonal Skills: Ability to interact effectively
with team members and external stakeholders.<\/span>
<\/span><\/li> <\/span><\/span><\/span>Adaptability: Flexibility to handle changing demands and
priorities.<\/span><\/span>
<\/li><\/ul> 
