Organization Description:
The Contingent is a 501(c)(3) venture nonprofit focused on sparking and supporting initiatives to empower leaders and mobilize communities for the common good. Since our inception, we have leveraged the perspectives, skills, and needs of people of color and low-income community members to challenge the status quo and positively transform our communities. We ask hard questions. We take risks. And we link arms with our neighbors, including business partners, faith communities, and government agencies.
From mentoring to mobilizing volunteers to restructuring systems that have been designed to work for some at the expense of others, we prioritize empowering and mobilizing leaders to transform their communities. For more information about The Contingent’s initiatives, please visit www.thecontingent.org.
Opportunity Summary:
We are expanding Every Child to new states, and we are looking for someone to drive those launches across the finish line — on time, at high quality, and with state partners who feel supported every step of the way.
This is a role for someone who finds deep satisfaction in executing well. You thrive with a clear goal, a complex set of moving parts, and real accountability for bringing it all together. You are the kind of person who makes lists, holds timelines, and feels genuinely good when the work lands.
You will report to the Director of Product & Design and coordinate across engineering, marketing, customer experience, and data and evaluation to ensure each new state launch goes live smoothly. You will also train state staff and partner organizations on Every Child, building the materials and relationships that set them up for long-term success.
You will work in close partnership with a State Relational Lead who manages the government relationship. While they own the relationship, you will partner closely with them to support state implementations and make sure state partners always know where things stand.
Duties & Responsibilities:
Lead State Implementations:
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Coordinate across engineering, marketing, customer experience, and data and evaluation — keeping every workstream aligned and on schedule.
Maintain and Improve the Implementation Playbook:
This role may include a degree of variability in responsibilities and duties as deemed necessary by the supervisor. Employees of The Contingent should be prepared for a dynamic work environment.
Education and Experience:
You are a finisher. You get genuine satisfaction from completing things — from watching a complex launch come together and knowing you were part of the team. You are drawn to work that has a clear definition of done, and you bring the focus and follow-through to get there.
You also genuinely like helping people succeed. You find real meaning in training a state partner and watching them grow confident — because a state partner who knows how to use Every Child is a state partner who reaches more families.
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3–6 years of experience in implementation, program management, or customer onboarding in a technology-enabled services environment — SaaS, gov tech, ed tech, or health tech experience is particularly relevant.
Knowledge, Skills, and Abilities:
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Experience successfully working with a diverse group of constituents, utilizing multicultural intelligence, intentional listening, appreciation, and respect.
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Ability to engage with a diverse group of constituents using multicultural intelligence, intentional listening, appreciation, and respect.
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Effective communicator with strong written, verbal, and public speaking skills, experienced in engaging with diverse audiences.
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Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), experience with SharePoint, Asana, and Microsoft Teams is preferred.
Employment Terms, Accountability, and Compensation:
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Full-time (40 hrs.) exempt annual salary offered in the range of $90,000 - $95,000 (estimated total compensation $100,000 - $105,000), DOE
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This role requires occasional travel (approximately 10–20%) to support state partner launches, training, and relationship building. Travel is planned in advance and aligned to key implementation needs.
Screening of applicant materials will begin immediately, and applications will be accepted until the position is filled.
**"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At The Contingent we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles."
All employment at The Contingent is “at will” and may be terminated by either the employee or the employer at any time for any reason, with or without cause and with or without prior notice or warning. Equal employment opportunities and a diverse staff are fundamental principles of The Contingent. Upon hire, the employee agrees to undergo a 90-day probationary period, which provides additional structure, scheduled check-in meetings, and opportunities to receive and give feedback to and from the employer.
Equal Opportunity Employer
