Regional Manager (North Carolina - Virginia)

Atlantic Housing Foundation • Roanoke, Virginia • 33m ago

About Atlantic Housing Foundation:

Atlantic Housing Foundation (AHF), Inc. is a 501(c)3 not-for-profit affordable housing provider. Founded in 1999, we currently own and operate over 10,000 units of multifamily properties in 6 states and 37 cities. In addition to HUD HAP and LIHTC properties, Atlantic Housing owns and operates affordable housing, mixed-income multifamily assets, student housing and senior housing.

The mission of Atlantic Housing Foundation, Inc. is to promote and preserve quality affordable housing and related services for low and moderate income families, helping residents improve their lives. We will do this in a manner that will foster the continuous improvement of our people and our company. We strive to be a top performing, thoroughly professional and genuinely caring organization in all that we do. As an organization, we aspire to and believe in - Making a difference.

â— You believe in the AHF mission and core values

â— You are the best at what you do

â— You meet the qualifications below

Benefits Offered:

â— Paid every two weeks

â— Educational Reimbursement

â— Opportunities for upward mobility

â— 12 Paid Company Holidays

â— 16 hours Learning Time Off annually

â— 32 hours of Volunteer Time Off annually

â— Competitive Paid Time Off accrual

â— Rent discount if living on-site

â— Multiple health care insurance plans that cover medical, dental, prescription, vision,
employer HSA contributions, and supplemental health insurance

â— Competitive 401(k) Program with employer matching contributions

Job Description

Regional Managers directly supervise and work closely with the on-site Community Managers in their regions, to ensure implementation and execution of all corporate policies and procedures. This individual will have a proven track record of successfully managing multiple multifamily properties, utilizing superior communication skills and a positive â€œwhatever-it-takesâ€ attitude.

Duties and Responsibilities

â—Team Development: Ensure overall operational integrity of the portfolio, with oversight of vital operational areas, such as, training, local recruiting and team development

â—Mentorship: Mentor and guide employees ensuring all are trained in organizational policy and procedures and are capable of performing assigned duties.

â—Customer Service: Ensure exceptional customer services is delivered in a professional manner.

â—Mission Driven: Demonstrated knowledge of company's mission, purpose, goals, and the ability to help employees successfully achieve them.

â—Reporting: Prepare accurate and timely reports (monthly, quarterly, annually and ad hoc) detailing cash flow, budget variances, market studies, and business strategies.

â—Budget and Expense and Program Goals: Guide and advise Community Managers in developing annual budgets, and executing on same, including managing expenses and achieving company goals, including revenue, occupancy, social programs, and other aspects of the Foundationâ€™s mission.

â—Capital Improvements: Work with the Construction Manager and Director of Operations to review and inspect all capital replacement plans in the region, ensure all are within the scope of the approved budget.

â—Market Research: Maintain detailed knowledge of local markets and competition, and develop tailored marketing plans and strategies.

â—Vendor Management: Solicit bids and negotiate with vendors.

â—Tenant Relations: Assist on-site teams in tenant satisfaction matters.

â—Routine Legal Matters: Guide and assist the on-site staff in evictions and other routine legal matters.

â—Fair Housing and Legal Compliance: Remain abreast of federal and relevant state legal developments as they pertain to our business, including Fair Housing, EEO, OSHA, and ADA, and assist in assuring compliance.

â—Process Improvement: Assist in ongoing process improvement, including revisions of policies and procedures.

â—Employee Reviews and Compensation: Review performance and recommend (or approve as appropriate) employee compensation decisions.

â—Site Inspections: Personally inspect each property in the region on a regular basis (both scheduled and unscheduled visits), assuring the marketability of the community, both interior and exterior.

â—Liability and Risk Management: Limit the Foundationâ€™s exposure to frivolous lawsuits by working with the Compliance department in proper training and ongoing education for on-site personnel.

Qualifications / Requirements

â—At least 5-years prior experience in on-site multifamily property management

â—College degree (or equivalent relevant experience)

â—Professional Designation or Certification indicating property management expertise (e.g., CPM, ARM, CAM, or equivalent designation from a recognized MF industry organization).

â—Prior experience with â€œAffordable housingâ€ programs (e.g., HUD,,Tax Credit, etc.) and related regulations (income and rent restrictions, LURA compliance, etc.)

â—Proficiency with property management software (e.g., Yardi)

â—Demonstrated ability to effectively recruit, retain, manage, direct, train, motivate and lead both Office and Maintenance personnel

â—Prior experience evaluating employee performance, and coaching and developing team members

Additional Requirements

â—Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.

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â—The job responsibilities of this position may include cross training in other functions or positions to ensure satisfactory operation of the department or work area.

Atlantic Housing Foundation, Inc. is an EEO employer - M/F/Vets/Disabled