JOB SUMMARY: Under the supervision of the Program Director, the Team Leader is responsible for the development, administration , coordination, an delivery of consumer-responsive, community based, mental health services to the individuals assigned to PACT through the PACT team staff under his/her direction.
The Team Leader is responsible for the development and maintenance of the PACT philosophy and team culture under his/her supervision, thus advancing the goal of facilitating the recovery and wellness of the individuals in the community through the delivery of flexible services aimed at preventing unnecessary or prolonged hospitalizations and reducing the unnecessary utilization of crisis and emergency services.
The Team Leader is responsible for the convening, recording and coordination of team meetings (e.g. the Daily Service Coordination Meeting, Treatment Team Planning Meetings, etc.)as well as assuring the proper and efficient communication between the PACT members work schedules, including emergency response coverage, and service delivery coordination.
As a member of the PACT Team, the Team Leader participates in the planning and provision of interdisciplinary training and skill development for all member of the team. On-call response is required.
A. TITLE SPECIFIC JOB DUTIES:
- Responsible for the development, supervision, training and coordination of the PACT team staff and their professional activities, thus fostering effective operation of the team, and creating an environment conducive to wellness and recovery.
- The Team Leader is committed to the goals of the PACT philosophy and responsive to the needs of the consumer.
- Responsible for the development and establishment of policy and procedures in accordance with established agency guidelines governing the delivery, coordination and operation of PACT services, including intake screening, emergency response, treatment planning, discharge planning, etc.
- Participates in the intake screening, treatment planning and discharge review process assuring appropriate management and decision-making processes are in effect with respect to all services available and offered to the consumer.
- Responsible for the convening, recording and coordination of PACT related meetings including the Daily Triage Meeting, Treatment Planning and Case Review meetings, and affiliated/community network coordination meetings.
- Coordinates and advocates the community service providers for on-going, emergency and other forms of health care for PACT consumers (e.g. medical, substance abuse, nutritional, legal, etc.).
- Provides programmatic supervision, including individual staff supervision, in a consistent on-going manner. Supervision will consist of the periodic field visit to the consumer’s residence, work site, etc. All supervision will be documented and maintained in a Supervision Log. If the Team Leader is not the Team Clinician, then these responsibilities will be shared with the masters level Clinician(s).
- Serves as a community liaison for the PACT team and consumer, interfacing with community leaders, family members, employers and others in an effort to advance the goals the needs of the consumer.
- Provides representation on behalf of the agency, the PACT team and/or the consumer at various medical, treatment planning and service coordination meetings.
- Maintains appropriate clinical service data (MIS) in accordance with agency standards and reflecting specific funding source requirements, (i.e., Anasazi).
- Responsible for the monitoring and evaluation of clinical service documentation I the consumer’s record, assuring compliance with established agency guidelines governing record keeping.
- Responsible for the completion of monthly, quarterly, and periodic reports on an on-going basis and as assigned by the Program Director.
- Performs other duties as may be deemed necessary and appropriate by the Program Director and/or Service Area Director.
B. PACT SPECIFIC JOB DUTIES
- Serves as a member of the PACT Team providing the full range of psychosocial rehabilitation services to the PACT consumer.
- Establishes and maintains the treatment relationship with the consumer providing on-going face –to-face services to the consumer I the hospital, the community, and with other agencies (i.e. correctional facilities, etc.) as necessary.
- Provides general PACT services (i.e. supportive counseling, life skill management, transportation, etc.) as necessary and appropriate.
- Supervises and coordinates the utilization of specialty services, i.e. MICA/Substance Abuse, Vocational, Educational, Nursing, Nutritional, etc. available within the team and as provided through community resources to assist the consumer in achieving their treatment goal and in the development of the tools necessary to sustain the newly acquired/learned skill.
- Supervises and/or provides specialty services to all PACT consumers as identified and agreed upon through the development of individualized service and recovery plans and as emerging service delivery needs warrant.
- Coordinates and provides PACT team training and development in areas of clinical and/or management specialty.
- Provides direct and emergency back-up service support to members of the PACT team.
- Coordinates direct and emergency back-up operations on a 24-hour 7-day per week basis.
- Responsible for accurate and complete documentation of provided services in accordance with established policy guidelines for record keeping.
- Responsible for clinical, supervisory, and administrative documentation and reports.
- Participates in on-going supervision with the Program Director, which may consist of field visits to the consumer’s residence, worksite, family, etc.
- Convenes and participates in the PACT daily triage meetings, treatment planning/case conference meetings, etc.
