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Housing Specialist

SPOKANE NEIGHBORHOOD ACTION PARTNERS • Full-time • Spokane, Washington • 9m ago

Job Details

Armory - Spokane, WA

Full Time

High School

$21.30 - $23.96 Hourly

Up to 25%

Day

Nonprofit - Social Services

Description

SNAP is seeking qualified individuals for two Housing Specialist positions to work in SNAPs Community Action Core.

Interested applicants must submit a completed SNAP application and resume. Primarily an in office position.

Open until filled

Starting salary for this position is $21.30-$23.96 per hour DOE

Full salary range is $21.30-$30.32 per hour

Benefits include medical, dental, life, LTD, PTO and 403(b)

Position Summary: Works in Homeless Services programs to provide best practice interventions to those experiencing homelessness. Interventions may include but are not limited to: Rapid Re-Housing, Outreach, Coordinated Assessment, Diversion, Prevention, Landlord Liaison services, Supportive Housing, Foundational Community Support (FCS), and more. Housing Specialists promote self-sufficiency and stability, provide coaching and support services to assist households in connecting to resources, developing the skills and resources necessary to stabilize and secure permanent housing. Develops and implements a comprehensive plan of assessment, including planning, service delivery, follow-up, and support.

Principle Duties and Responsibilities:

Empower participants to achieve economic and personal independence and self-sufficiency by providing case management services following assessment tools. Service delivery may be via outreach, in-reach, and in-office.
Conduct intake and assessments to determine eligibility.
Conduct home visits as needed in conjunction with case management plans and crisis situations.
Connect clients to additional resources and provide referrals as needed.
Work collaboratively with other team members and partners to assure continuity of services.
Prepare and instruct Life Skill classes and groups when assigned.
If assigned, conduct outreach by way of meeting clients outside at encampments or by partnering with other others to provide outreach and assessments to these individuals. This may include some evening and/or weekend shifts.
Ensure data entry into multiple databases, including HMIS, is entered accurately and in a timely manner. Is responsible for running monthly data quality checks.
Conducts housing inspections to ensure habitability.
Work with landlords to secure units for clients and provide mediation as needed.
Request Purchase Orders for appropriate client needs within program and agency guidelines.
Provide individual and system advocacy where appropriate within the guidelines of SNAP’s Advocacy policy.
Participate in activities such as coalitions, committees, and task force meetings to plan and develop resources to address community needs. Represents SNAP on appropriate community committees and boards and with the media consistent with SNAP policy and as allowed by funding sources.
Attend staff meetings and training as scheduled.
Provide backup administrative support as needed.
Within the context of the stated principal job duties, serve as an ambassador of SNAP’s mission and values.
Work with coworkers and volunteers to promote a positive, respectful, and productive working environment, while protecting client confidentiality and dignity.
Complete assigned projects and perform related duties as assigned or as the situation dictates.
Provide excellent customer service at all times to grow the service culture within the agency.

Qualifications

Requirements:

Education and Experience

HS/GED plus 3 years of experience with case management, social services or related work or education and experience in case management, social services or related field combined to equal 3 years.
Preferred: AA in social services with two years of case management, social services or experience in a related field.

Knowledge, Skills, and Abilities

Ability to empathize with and advocate for individuals with diverse backgrounds and needs, including those from low-income households
Ability to work with vulnerable populations such as those re-entering the community from institutions such as jail, prison or mental health facilities.

Demonstrated communication, life management and motivational skills to promote self-sufficiency rather than supporting dependence
Ability to work with various assessment and planning tools, including family development model
Knowledge of local resources with the ability to network and link appropriate services together to meet individual and family needs

Exceptional interpersonal skills with emphasis on effectively working in a team environment and with a diverse population

Proficient in computer operations, including word processing, spreadsheet, and database; aptitude and ability to learn related technical skills

Ability to communicate confidently, safely, and effectively with people in crisis situations

Training and Certifications

Must participate in a minimum of 20 hours annually of continuing education that is relevant to the position such as but not limited to: peer support, community health worker, trauma informed care, motivational interviewing, mental health first aid, best practice updates.
Bloodborne pathogens training (annually)
Valid driver’s license, satisfactory driving record, personal vehicle, and insurance for Agency business (mileage reimbursed)

Work Environment/Physical Activities:

Some work is sedentary, performed in a typical office environment. Incumbent will make visits to participants’ homes or living sites, and may encounter unsanitary conditions and difficult people. Work does require local travel to offices, residents, and other buildings. May require lifting up to 20 pounds.

The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

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