A Home For All Administrative Project Coordinator
United Way of Greater Charlotte is committed to having a workforce that reflects our entire community. United Way opposes racism and oppression in all its forms and believes the nonprofit work environment is enhanced when diverse groups of people with ideas come together to achieve common goals. United Way understands that diverse representation and perspectives are vital to our success.
The Administrative Project Coordinator is accountable for supporting the implementation of the strategies identified in the A Home For All Implementation Plan. This position requires a detail-oriented, proactive, and highly organized individual who can handle various administrative tasks and provide exceptional support to internal and external partners. The ideal candidate will excel in administrative duties, be collaborative, a communicator and strong writer, able to adapt to changing priorities, and a skilled learner committed to ensuring a high level of accountability and effectiveness in supporting and understanding the needs of the greater Charlotte community.
The position reports to the Director of Housing Solutions.
Accountability and Responsibilities
- Provides administrative support for meetings. Duties include: Attending meetings, manage and maintain all communication for meeting scheduling, prepare and distribute meeting minutes, distribute agendas and supplemental documentation, reserve meeting space, order refreshments, and meeting set-up and break down including technology needs.
- Provides ongoing administrative support to the Director of Housing Solutions including calendar management and Concur support.
- Monitors A Home For All email box and relay messages to appropriate team member to ensure timely response to inquiries.
- Works collaboratively with the Director of Housing Solutions to meet and maintain all qualitative and operational deliverables tied to government contracts.
- Tracks implementation progress and timelines to ensure deliverable fulfillment and plan alignment.
- Prepares compilation of monthly, quarterly, mid-year, and year-end reporting.
- Prepares regular communication updates for stakeholders.
- Provides ongoing support for the execution of the A Home For All Implementation Plan by assisting with community outreach efforts. Engages the community by becoming a member of CoC committees and workgroups.
- Represents department as needed and as capacity allows on strategic cross-functional teams.
- Supports the Community Impact team by remaining knowledgeable about A Home For All and other organization initiatives.
- Develops a deep understanding on housing and homelessness through various avenues including: online courses, in-person classes, seminars, conferences, books, etc.
- Serves as a proactive and contributing member to the United Way team, performing duties and providing support outside of the functions listed above.
Education/Experience Requirements
- Administrative experience and excellent approach to administrative tasks
- Expert multi-tasker who skillfully manages multiple competing priorities
- Problem-solver with keen attention to detail
- Detailed-oriented and organized with proven ability to excel a fast-paced and goal-oriented environment
- Proficiency in all Microsoft applications
- Strong writing skills
- Self-directed with excellent task and time management skills
- Ability to effectively and professionally communicate with internal and external partners
- Personal qualities of integrity, credibility, and sensitivity in dealing with confidential issues
- Flexible and adaptable team member, comfortable with managing change
Equity & Inclusion
- Constantly learning & actively participating in programs, trainings, and discussions regarding racial inequities, exclusions, oppressions
- Appreciation of and willingness to work with and advocate for people from diverse racial, ethnic, and socioeconomic backgrounds
- Consistently seeks to learn and understand the specific experiences of historically marginalized racial groups in the U.S., particularly Black, Indigenous, and Latinx groups
Workplace values
- Take action and go! Be bold and not afraid of a little competition or thinking outside the box even when opportunities seem unimaginable. Create a new path one-step at a time, you got this!
- A catalyst is a substance that ignites change in its environment. We strive to work within various ecosystems - corporate, nonprofit, philanthropic, government, etc. - to make the connections and spark the actions that will positively impact the lives of underserved members of our community today and for generations to come.
- Sometimes things just need a shake-up. Whether internally or out in the community, we aren't afraid to be disruptive. Understanding that we may leave a few feathers ruffled along the way, if it is the right thing to do and benefits our community, we will take the chance!
- Inaction is the enemy of innovation. We are a perpetual work in progress, striving to be better, constantly learning and taking risk to be the best we can be. Learning from our mistakes and paving the way for continual betterment.
- Teamwork makes the dream work. Bottom line, we need each other. Working together makes us all better individually and makes us awesome as a group. Welcome tough conversations, don't make assumptions, and rely on others. Together we are stronger! Understanding what others' strengths and weaknesses may be and using that knowledge to guide, support, and model our work makes for a successful and high performing team.
- Recognizing and appreciating our differences only make us better. We all share in the responsibility to create a positive culture and to safeguard equity, inclusion, dignity, and respect for all. Each member of our team will be a role model for others.
The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.
