Clinical Associate Team Lead
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The Clinical Associate Team Leader supports Cumberland Heights’ mission of transforming lives, giving hope and healing to those affected by alcohol or drug addiction.
POSITION SUMMARY
The Clinical Associate Team Leader serves in a leadership role as the primary contact person for other Clinical Associates assigned to a clinical department. The Clinical Associate Team Leader will communicate directly with the treatment team, the Clinical Coordinator, and/or the Director as needed. In addition, this position is responsible for all of the duties of the Clinical Associate job description.
PRIMARY DUTIES AND RESPONSIBILITIES of the Clinical Associate Team Leader include some or all of the following depending on assigned area and shift:
- Communicates pertinent information regarding individual patients and the milieu itself to the clinical treatment team, Clinical Coordinator, and Director as needed;
- Communicates urgent patient, milieu and emergency information to the Nursing Shift Supervisor, as well as to Coordinator and/or Director, including the Leadership Team as appropriate;
- Manages staffing for Clinical Associates for the assigned area, including coverage for absences, notifying the Clinical Coordinator and/or Director of any serious or recurring issues.
- Delegates assignments to Clinical Associates based on patient and program needs.
- Orients and trains new Clinical Associates regarding department policies and procedures, as well as the use of relevant technology, including the electronic patient record and time management systems.
- Works with the Nursing Shift Supervisor to resolve crises with individual patients and/or within the community in a manner that provides therapeutic value.
- Carries out all of the specific job responsibilities of a Clinical Associate (see related job description)
SUPERVISORY RESPONSIBILITIES
Supervises assigned Clinical Associates on specific shifts as directed by the Program Director and/or Clinical Coordinator. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable law. Responsibilities include orienting and training employees; planning, assigning, and directing work; giving feedback about performance to the Clinical Coordinator/Director as needed; communicating employee complaints and concerns to Clinical Coordinator/Director as needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required with Bachelor’s degree preferred; two year experience in addictions treatment preferred; and/or equivalent experience in job related activities.
OTHER SKILLS
See Clinical Associate job description; ability to communicate information clearly and concisely in verbal and written form; ability to set clear expectations for performance and hold assigned staff members accountable; ability to model the desired behavior to those supervised; ability to lead by example.
