- Exciting Opportunity to Serve Seniors!
- Join Us at Woolooware Shores – Taren Point Location
- Village Ambassador Wanted to Coordinate Vibrant Reception
Are you passionate about providing exceptional customer service and creating a warm, welcoming atmosphere for residents and visitors alike? Do you thrive on building relationships and ensuring every individual feels valued and respected? If so, we have the perfect opportunity for you!
Purpose:
As a Village Concierge, you'll play a pivotal role in delivering exceptional customer service to our residents and visitors. From providing activity information and transportation services to warmly welcoming visitors and supporting administrative tasks, you'll be the face of our vibrant community.
Perks that'll Make You Smile:
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- Comprehensive Training: Dive into your role with full support, including training, equipment, and a stylish uniform.
- Team Spirit: Join a dynamic team where camaraderie and collaboration are at the forefront.
- Above-Award Wages: Your hard work deserves recognition, and we're here to reward you accordingly.
- Career Growth: Elevate your career with Anglicare, a trailblazer in aged care services, and unlock new opportunities for personal and professional development.
Employee Benefits Galore:
Enjoy perks like Fitness Passport access, salary packaging, and discounts at over 400 retailers nationwide.
Specific Accountabilities:
Customer Service:
- Extend a warm welcome to all residents and visitors, guiding them to their destinations and ensuring their needs are met promptly.
- Respectfully empower residents to live life on their terms, aligning activities with their preferences and fostering a culture of wellbeing.
- Stay informed about village activities and schedules to effectively assist residents in planning their engagements.
- Safely operate our transportation shuttle, ensuring residents have convenient access to village amenities and activities.
Administration:
- Collaborate with various teams to support administrative tasks such as newsletter preparation, notice posting, and event setup.
- Uphold Anglicare's Christian Values and nurturing culture by embodying our core principles in all interactions.
- Champion a safety-first mindset by maintaining a clean, tidy workspace, adhering to safe work practices, and actively participating in safety initiatives.
Key Skills:
- Exceptional customer service prowess, with a genuine desire to exceed expectations.
- Proficiency in Microsoft applications and a knack for navigating computer systems.
- A friendly, compassionate demeanour coupled with patience and empathy.
- Strong interpersonal skills to connect with residents and visitors from diverse backgrounds.
Qualifications and Experience:
- Two or more years of experience in customer service or receptionist roles, demonstrating a track record of excellence.
- Previous exposure to Aged Care or Retirement Living environments is highly advantageous.
- Possession of a valid driver's license is mandatory for shuttle operation.
Why Choose Anglicare?
Embark on a journey where your compassion meets purpose. Watch our video to discover how we're transforming lives and communities. If our mission resonates with you, take the leap and apply now!
Diverse candidates, including Aboriginal and Torres Strait Islander individuals, are strongly encouraged to join our family.
At Anglicare, we honour Jesus Christ by enriching lives and strengthening communities. Join us in our commitment to creating a safe and nurturing environment for all.
Don't wait! Apply today and become a vital part of our mission-driven team. Applications may be reviewed sooner than expected, so seize the opportunity while you can.
