Why join our team?
With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job � it's a calling, and we believe in doing what you love and loving what you do.
Don�t take our word for it. The external �Great Place To Work� survey found that:
- The USO is a Certified Great Place to Work 2023-2024
- 93% feel good about the ways we contribute to the community.
- 93% are proud to tell others they work here.
- 88% feel their work has special meaning: this is not "just a job."
- 89% feel that when you join the company, you are made to feel welcome.
- 91% feel people here are treated fairly regardless of their race.
- 87% feel people here are treated fairly regardless of their gender.
The Coordinator, Center Operations and Programs is responsible for assisting with the with the day-to-day operations, programs, events and activities and supporting tasks related to administration and the center�s volunteer program.
Principal Duties and Responsibilities (*Essential Duties)
- Answer and screen incoming telephone calls. Review and respond to email; resolve routine questions and problems; greet visitors.*
- Serve as main point of contact with regard to collection, maintenance and organization of volunteer service records, including contact information, hours worked and formal/informal volunteer recognition. Provide training and guidance to volunteers, peers and management related to volunteer management system capabilities and their proper use.*
- Serve as main point of contact with regards to collection, maintenance and organization of USO Vendors records, including contact information, documents, access list and all other vendor paperwork.*
- Supervise volunteers during assigned shift, ensuring that quality customer service and support is provided and staffing levels are consistent with service delivery standards.*
- Assist with coordination of USO programs and events, including but not limited to Center operation and outreach programs located on and off US military instillations, creation of flyers, posters and calendars.
- Perform clerical duties, including but not limited to monitoring inventory and supplies, preparing document and reports, entering hotel vouchers, the USO Center reservations calendar, and filing.*
- Complete financial transactions as directed.*
- Other duties as assigned.
Job Specifications
- High School Diploma or equivalent. Bachelor�s Degree preferred.
- 0-2 years work experience in an administrative support/clerical role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
- Strong interpersonal and customer service skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
- Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite.
- Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
- General knowledge of safe food handling and storage practices.
- Must be punctual, organized and self-motivated, with the ability to quickly and easily adapt to changing organizational needs.
- Ability to achieve desired results while working collaboratively in a team environment.
- Ability to perform basic math and follow proper cash/donation handling and reporting procedures.
- Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver�s license.
- Must be a strong advocate of the USO�s mission.
Details
- This is a part-time position is located in McCrady Training Center in Easton, SC. Preference will be given to local candidates within commuting distance to the location.
- USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements.
- Resume and cover letter are required for full consideration.
- Background check � education, criminal and driving required.
- The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
If that�s not enough to convince you, here are some direct quotes from employees:
- The organization truly cares about the people who work here.
- I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
- There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
- Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
- The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
- The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.
#theUSO
Apply today. Join the mission. Join Team USO.
