Is it always a good day to play outside? San Antonio Zoo is seeking a part-time Revenue & Rides Host to join our zoo family! Do you enjoy entertaining children? As an Attractions Host, you will engage with young children and make happy memories. Do you want to be part of a dynamic nonprofit organization that focuses on educating young minds and securing a future for wildlife? If so, please read on!
WORK SCHEDULE AND COMPENSATION
We are a year-round operation; this position requires a flexible schedule to work weekends, holidays, and occasionally after hours for special assignments. Our Revenue & Rides Host is a rotating schedule, including weekends, and compensation is $11.00.
WORK-LIFE BALANCE
Fun perks include discounts on entry, food, merchandise, an annual zoo pass, and a merit increase after six months of satisfactory employment. In addition to the employee recognition program, eligible for internal positions after four months of employment and employee appreciation activities!
A DAY IN THE LIFE AS AN REVENUE & RIDES HOST
As a Revenue & Rides Host, you will perform various tasks related to the safe operation Zoo Rides and Attractions. You will perform ticket sales, cleaning, and cash handling responsibilities, attractions host has constant direct guest interaction and consistently exhibits awesome guest service.
RESPONSINBILITIES
- Approach each guest with an authentic greeting within 60 seconds of entering your location area.
- After every guest interaction, thank them and be sure every guest leaves satisfied with their experience.
- Ensure completion of opening and closing cleaning procedures for all rides & encounters.
- Perform accurate sales, with attention to detail regarding any cash handling and credit card transactions.
- Give correct pricing, guidelines and safety instruction for all rides, attractions and encounters.
- Ensure areas of rides and encounters which include the sitting, loading, and surrounding areas are clear of any trash or debris.
- Report any unsafe conditions to proper staff.
- Monitor rider safety and take necessary measures to ensure a rider's behavior does not endanger themselves, zoo employees, or other passengers.
- If necessary, perform daily safety runs or test shows of rides and attractions before opening to guests.
- Ensure each guest meet rider height/age safety requirements.
- Assist our guests with mobility issues with getting on and off the rides.
- Notate all opening and closing pre-operations and safety logs for each ride daily.
- Cross-train as a cashier and operator for all Revenue Stations.
- Upholds all company policies and standard operating procedures.
- Consistently exhibit a positive attitude of helpful service inside and outside of the zoo, showing hospitality to all.
- Be fully committed to the mission of San Antonio Zoo to create awareness that inspires action to care for the wild world we steward and the animals we protect.
QUALIFICATIONS FOR AN REVENUE & RIDES HOST
- Six (6) months in a theme park or hospitality industry is preferred.
- Six (6) months of cash register/cash-handling experience in a retail operation is preferred.
- Six (6) months customer services industry is preferred.
- Ability to relate effectively with the public, especially young children and older adults.
- High school diploma or general education degree (GED) is preferred.
- Must be 18 years of age or older with a clean driving record for vehicle operation.
- Successful candidates must complete a pre-employment National Sex Offender Search, Criminal Background Check, and Drug Screen.
ARE YOU READY TO JOIN OUR HERD?
We look forward to meeting you!
