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Community Services Advocate

YWCA CENTRAL MASSACHUSETTS • Unclear • Leominster, Massachusetts • 7m ago

Job Details

YWCA Central Massachusetts - North Central Mass - Leominster, MA

4 Year Degree

$18.00 - $18.00 Hourly

Negligible

Day

Nonprofit - Social Services

Description

As a Community Based Services Advocate you will provide services to victims of domestic violence; to include providing crisis intervention, individual and group advocacy/counseling for victims and identifying high risk clients; providing education activities and training presentations to the community arenas with a specific focus on curriculum on healthy relationships, child abuse, bullying, teen dating violence, and domestic violence; establishing a process of changing the attitudes and beliefs of the community with activities designed to actively promote healthy, non-violent relationships and addressing the factors that condone intimate partner violence with a consistent and systemic approach. Flexible hours required with a valid driver’s license.

RESPONSIBILITIES:

Provide crisis intervention services, individual and group advocacy to victims of domestic violence in the community and/or agency
Establish and maintain relationships with schools, community agencies and faith-based organizations for collaboration purposes and for facilitation of community education in their realms
Enter and maintain data outcomes for various funders
Assessment of clients for high risk; shelter and related services
Maintain principles of confidentiality
Provide consultation to police departments as needed for the High Risk Response Team
Provide outreach services to clients referred from SAFEPLAN Advocates
Provide and answer hotline calls as needed and assist local police departments
Participate in the local CCRN as needed
Maintain written documentation for client records per policy
Collect and maintain required monthly statistics
Attend agency meetings and in-service trainings, as required
Participate in agency trainings, meetings, and community education presentations
Develop and maintain community resource contacts
Adhere to all YWCA/Battered Women's Resources/Daybreak Policies and Procedures
Other tasks as assigned by the Director

Qualifications

Bachelor’s Degree in related field such as Human Services, Counseling, or Social Services
Bilingual Spanish/English required
Knowledge of domestic violence and/or family violence and related issues such as substance abuse and mental health, crisis intervention, individual and group counseling, community development, and education
Experience working with diverse populations
Demonstrated ability to work cooperatively with other professionals and team members
Ability to maintain professional boundaries and client confidentiality
Empathetic, non-judgmental and active listening skills
Ability to assess and intervene in crisis situations
Excellent written and oral communication skills
Organized; innovative
Knowledge of community resources
Excellent computer skills required
Public speaking skills with large groups of all ages

Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.

YWCA is an affirmative action/equal employment opportunity employer.