Barista Peer Mentor (On-Call)

San Diego Youth Services • Full-time • San Diego, California • 8m ago

San Diego Youth Services
JOB ANNOUNCEMENT

Barista Relief Mentor
On-Call

San Diego Youth Services seeks a Barista Relief Mentor in the TAY Works! to be based at our Spring Valley Location. This is On Call & non-exempt position reporting to Program Manager.

San Diego Youth Services: Who we are

San Diego Youth Services has helped improve the lives of more than 780,000 homeless, runaway and vulnerable youth since its beginning in 1970. We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing to more than 28,000 youth every year at 100+ community and school locations. Through prevention, early intervention and treatment, we also help youth before they need higher levels of care or become homeless.

We aim to:

Meet the basic needs of youth. Hunger, poverty and youth homelessness are on the rise for many youth and their families today. We help meet these basic needs for youth. What could be more vital than food and shelter? We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing.
Create positive connection. We help youth focus on positive life changes and healthy relationships as part of providing needed resources and services. San Diego Youth Services has long provided foster homes and adoption support services for families considering adopting a youth in the foster care system.
Help youth develop life skills. In addition to a range of safe and stable housing options, we offer support to help youth develop the independent living skills necessary to become self-sufficient and keep off the streets.
Promote overall health and well-being. Early intervention and care for the whole child are critical. We provide a broad continuum of services to help youth overcome trauma and challenges that put them at risk, including case management, counseling, mental health treatment and educational support and resources.

SDSY has a staff of approximately 215 employees and 80 volunteers working across San Diego County and an annual budget of approximately $22 million.
You can learn more about us at www.sdyouthservices.org

DEPARTMENT DESCRIPTION OR PROGRAM DESCRIPTION HIRING FOR
TAY WORKS!: workforce readiness, peer mentoring and training for youth ages 15 to 17 to build resiliency and reduce recidivism
CONTEXT OF THE POSITION

The Barista Peer mentor is responsible for assisting with supporting the Ground Up coffee shop’s daily operations and training/mentoring youth learners. The role of Peer Mentor (PM) will be to provide support and encouragement to participants during all stages of the project and during follow-up. PMs will be proactive in identifying and addressing barriers to retention and working with participants to build skills.

Essential functions include:

1. The development, implementation, and evaluation of an integrated treatment approach for youth experiencing homelessness and quality trauma informed youth programs that adhere to and uphold the rigorous standards of San Diego Youth Services as mandated by its mission, purpose, guiding principles and standards of quality.
2. Responsible for a caseload and mentoring in the coffee shop.
3. Training participants on the basics of coffee and how to be a barista.
4. Manage the Ground Up coffee shops daily operations to ensure a successful training space.
5. Models professionalism through interaction with participants, guests, and partners at all times.
6. Monitor weekly sales reports and budget.
7. Maintains stock and inventory. Places orders for products and purchase items in-store when needed.
8. Regularly update the program manager with program progress and needs.
9. Manage the 3 SDYS Ground Up Coffee Shops.
10. Provide Ground Up Coffee shop services for special events when requested.
11. Manage participants onboarding for Ground Up Coffee OJT and schedules.
12. Track participant’s progress and hours worked.
13. Provide input into the design and content of program recruitment materials.
14. Provide formally scheduled mentoring through activities like training and assessment as well as informal and on-demand mentoring.
15. Provide support to participants to build their financial literacy through scheduled one-on-one meetings as well as informal check-ins. As participants receive incentives and stipends, staff will work with them to reinforce and celebrate good habits and decision making
16. Contact youth in least weekly and review goals track progress. Provide guidance and counseling.
17. Work with participants individually and in groups – i.e. Job Clubs, to assist in conducting job searches, completing online applications, developing resumes, and preparing for interviews.
18. Provide referrals to programs and resources that are aligned with their specific needs and circumstances and which would prepare them for future program participation

20. Work independently and as a team member to create innovative ways to meet goals and provide a high level of service that is engaging and meets the needs of the participants.
21. Participate in and attend all staff meetings, SDYS staff development events and appropriate agency-wide committees, and San Diego Workforce Partnership trainings and collaboratives.
22. Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance to agency and center policies, and applicable regulations and laws including HIPAA.
23. Welcome and support volunteers in the organization and assist them in accomplishing their services whenever applicable.

PREFERRED PROFESSIONAL EXPERIENCE AND QUALIFICATIONS

High school graduation or GED, lived experience of homelessness, prior graduate of SDYS program preferred.
Must be willing to work nights and weekends.
Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment; experience working in trauma-informed and dual diagnosis programs preferred.
Able to work in a very diverse setting with people of all backgrounds, culture and orientation.
Demonstrated leadership and problem-solving abilities, training skills, creativity, and public speaking.
Ability to provide quality trauma-informed services in a fast-paced environment, specializing in crisis intervention and de-escalation, motivational interviewing, and Seeking Safety.
Ability to (re) prioritize and multi-task is a must.
Able to be cleared to drive and have valid driver’s license with own transportation (mileage reimbursed).
Maintain certification in CPR and First Aid.
Must be able to follow all the guidelines provided by the agency, government and health authorities to maintain safety and health when the job requires physical presence and/or contact with others during the COVID-19 pandemic, including the submission of proof of vaccination as mandated by the California Public Health Order.

SDYS EXPECTATIONS

Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles and standards of quality.
Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance to agency and center policies, and applicable regulations and laws including HIPAA.
Welcome and support SDYS volunteers and assist them in accomplishing their services whenever applicable.
Effectively communicate with people from diverse backgrounds and experiences.
Receive and give supportive feedback to foster equity and inclusion in working relationships.
Recognize, nurture, and learn from strengths in co-workers.
Maintain warm, welcoming and safe work environments.
Possess flexibility to accomplish job responsibilities in several work environments, whether it be from home, on the road, or in an office.

Salary Range: $17-$21/Hour

SDYS offers a comprehensive benefits package to full time employees that includes generous PTO, personal holidays, health, vision, dental, life insurance, parental leave and a 403(b)-retirement plan with matching contribution. SDYS is proud to be one of the recipients of the Community Based Organization (CBO) Behavioral Workforce Grant Program funded by California Department of Health Care Access and Information (HCAi). As part of a 3-year grant (2023-2025), SDYS is able to award eligible staff educational assistance in the form of undergraduate scholarships, educational loan repayment assistance and graduate and doctorial level stipends.

SDYS is a Public Service Loan Forgiveness (PSLF) employer. Read more about the PSLF program here.

Candidates must be able to follow all the guidelines provided by the agency, government, and health authorities to maintain safety and health when the job requires physical presence and/or contact with others during the COVID-19 pandemic, including the submission of proof of vaccination as mandated by the California Public Health Order. The successful candidate will need to submit verification of vaccination or have a valid religious or medical reason not to be vaccinated.

Commitment to cultivating and preserving a culture of diversity, equity, inclusion, and belonging.

As an organization working to meet the basic needs of youth, create positive connections, help youth develop life skills, and promote overall health and well-being, SDYS believes its practices and actions must reflect the highest level of commitment to access, equity, and social justice.

The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our members invest in their work represents not only part of the SDYS’ culture, but the SDYS’ reputation and achievements as well. SDYS remains open to feedback from all communities it touches and knows that input from those with direct experience of issues will make the SDYS more effective in achieving its goals.

SDYS is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Auxiliary aids and services are available upon request to individuals with disabilities.
In compliance with the Immigration and Nationality Act as amended,
all new employees must verify their eligibility to work in the United States.