Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.
The Supervisor will aid with oversight of the daily functioning of the drop-in center, as well as the direct supervision of 6 Case Managers, 1 Benefits & Housing Coordinator, and BA level interns.
Responsibilities:
- Supervise provision of case management services to at least 2000 runaway, homeless, and at-risk youth annually.
- Meet with Director of RHY Services regularly to define and shape the direction of the program.
- Serve as liaison between program staff and Director.
- Assist in recruitment, training and evaluation of case management staff.
- Develop & implement new program activities, including Saturday drop-in hours, as suggested by Director.
- Assist with data collection, programmatic grant compliance and reporting.
- Recruit, train, and supervise BA level drop-in assistant interns.
- Support RHY program by assisting with behavior management of drop-in space, as well as basic needs services when needed.
- Develop and implement continuous quality improvement to improve programmatic performance. programmatic activities.
- Attend and participate in all programmatic and agency-wide meetings and trainings.
- Implement and support all agency policies and decisions as defined by management.
- Represent The Door at outside events and functions as needed.
- Any other activities as defined by Director.
Qualifications:
- Master’s Degree in social work or related field; SIFI certification or ability to obtain SIFI certification, if applicable.
- Experience with urban homeless youth and LGBTQ population, including assessment, counseling, and crisis management, demonstrated by a minimum of 3 years of service delivery.
- Minimum of 2 years supervisory experience if applicable.
- Excellent communication skills
Work Schedule: Full time, Monday - Friday, 35 hours per week (9:00 am - 5:00 pm; 10:00 am-6:00 pm); one Saturday a month 10:00 pm - 6:00 pm for drop-in services.
COVID -19 POLICY
The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.
We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
