About CCC:
Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.
SUMMARY: This position is responsible for providing case management by conducting intake, screening, assessment, and referral for refugee resettlement clients
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Identify and secure safe, sanitary, and affordable housing for newly arriving refugees in compliance with established program requirements.
· Conduct ongoing outreach to current and potential landlords and property managers, building strong working relationships with the goal of increasing access to housing for refugee families and to coordinate client home repair requests as needed.
· Collaborate effectively with coworkers and partner organizations to support a positive resettlement experience.
· Coordinate logistics of housing set-ups including ordering furniture and supplies and arranging delivery, arranging utility hook-ups, facilitating lease signings and renewals, arranging payments, and conducting home safety inspections.
· Implement a high-quality procurement protocol including researching potential new vendors, following appropriate financial and purchasing procedures, and maintaining required documentation.
· Deliver orientations to clients; may support other pre- and post-arrival activities such as airport pick-ups.
· Prepares and maintains complete and accurate case files and case records.
· Negotiates with landlords and other housing liaisons to reduce fees and/or avoid evictions.
· Ensures completion of appropriate safety inspections for client housing opportunities.
· Refers clients to other services and programs as needed.
· Enter all appropriate information into agency database in a timely manner.
· Creates and distributes all required reports in a timely manner and as directed by management.
· Represents the Agency in the community and workplace in a professional and ethical manner.
· Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.
· Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
· Utilizes a basic knowledge of Microsoft Office applications.
