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Family Support Specialist

THE VILLAGE NETWORK • Full-time • Columbus, Ohio • 7m ago

Job Details

Columbus - Columbus, OH

Full-Time/Part-Time

$16.00 - $19.00 Hourly

Day

Nonprofit - Social Services

Who We Are and Why Work at The Village Network

Who We Are:

Since 1946, we’ve been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.

Working at The Village Network:

The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.
Excellent safety record and training program. The Village Network utilizes Collaborative Problem Solving along with The Neurosequential Model of Therapeutics to addresses the individual needs of youth and their families.
Tuition and Licensure reimbursement offered for employees looking to advanced their knowledge and skills. Get help earning an advanced degree or get the supervision necessary to earn your independent licensure.
Great benefits, competitive salaries, and up to 192 hours (24 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.
11-year history of providing annual bonuses, as well as offering PTO Buybacks.
Advancement Opportunities: The village network is a growing organization and we aim to promote from within.

Summary, Job Description, and Qualifications

Job Title: Family Support Specialist

Reports To: Associate Director of Support Services

Direct Reports: None

Summary:

As a partner in building brighter futures for youth and their families, your role will be to provide support to workers and families engaged in services with the MCE. This will be done in a professional manner, valuing every child, honoring families, and valuing partnerships and in alignment with The Village Network’s Mission, Vision, and Core Values.

Essential Tasks, Duties, and Responsibilities:

Work as part of the child welfare service team to provide visitation, transportation, and administrative support to the MCE program to enhance the delivery of child welfare case management services.
Using a Village Network vehicle, travel both in and out of Franklin County to transport children and their families to appointments and supervised visits as requested and approved by the service teams.
Maintain travel logs and report or document any vehicle maintenance requests in The Village Network’s maintenance request system
Schedule and monitor supervised visitation, provide direction to parents, mail reminder letters, and complete detailed observation forms.
Provide administrative support for the MCE, including distributing mail, copying, and scanning documents, covering the front desk, answering phones, and routing calls.
Enter activity logs documenting support activities into SACWIS and scan documents into the electronic case file.
Document and report any suspected or disclosed child abuse and/or neglect as defined by The Village Network policy.
Other duties as assigned.

Knowledge, Skills, and Abilities:

High school diploma or GED and be at least 21 years of age
Ability to use a computer; familiarity with Outlook, Word, and Teams
Effective communication skills (both written and verbal), teamwork skills, and time management skills.
Valid Ohio Driver’s License and maintain a driving record that allows that individual to be insurable with the insurance company providing The Village Network with vehicle insurance.
Ability to connect to and engage with children and families, culturally competent and respectful towards others from diverse backgrounds.
Must be able to pass multiple background checks including a BCI/FBI background check and child abuse registry check.

Physical Demands:

Occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operate office equipment, including a cell phone, computer, copier, and scanner.
Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company.
Ability to handle sitting, standing, bending, stooping, lifting, pushing, reaching, and walking for periods of time.
Must be able to lift 20 pounds independently. This position will require the ability to carry children in a car seat and push a stroller repeatedly.

Check out our website to learn more about The Village Network https://thevillagenetwork.org/ and visit the Careers page to explore additional opportunities and check out our benefits brochure.