Client Profile- A private, nonprofit civil rights/fair housing organization founded in 2011.Its mission is to ensure equal housing opportunities by eliminating housing discrimination through advocacy, enforcement, education and outreach.
Job Summary- The fair housing specialist is responsible for engaging with potential clients including starting the intake process, conducting research, and other functions assigned by the Executive Director.
Duties
·Collect the necessary information to complete the initial client intake screen
·Answer general questions from renters/homeowners and discuss agency services with potential clients via phone, in person and email
·Refer potential clients that are outside of organization service offerings to other organizations that could help as necessary.
·Assist housing counseling team to ensure the intake process is update and efficient; prepare and submit data to be included in reports.
·Network with other service providers to strengthen services and referrals
·Stay current with service offerings; worth with external attorneys with needed
·Represent the organization at external meetings, events, etc; participate in staff training; remained information of changes in regulations, statues, ordinances etc.
·Safeguard client security and confidentiality
·Other duties as assigned
Qualifications
·Bachelor’s degree in related field or equivalent experience
·Demonstrate the ability to communicate clearly and possess good analytical, problem solving, and writing skills with strong attention to detail
·Demonstrate the ability to recruit and manage volunteers
·Must be organized, thorough, accurate and possess proficiency with computer and related needs
·Possess good teamwork skills and the ability to work with a diverse population
·Ability to work independently and as part of a team
·Strong written and verbal skills
·Ability to attend evening and weekend meeting as needed
·Bilingual English/Spanish a plus
·Starting salary: $38, 000 to $40,000 depending on experience; competitive health insurance and benefits
·Hours: 8am to 5pm (1hour lunch)(Hours could vary); criminal background check will be completed
